Insurance Broker

Are you great at dealing with customers over the telephone? Are you able to follow up leads and turn these into sales? Help us provide an outstanding new business service to our customers across the UK while working for a recognised leading global insurance company here at Markel as a Broker Advisor. Monday – Friday only with shifts between 8.30am – 5.30pm Great starting salary + achievable monthly bonus The opportunity It’s an exciting time to join Markel as our NMUK Direct division launches our brand-new Broker sales team. Due to this growth we have an exciting, brand-new opportunity for an Insurance Broker to join us based in our Manchester office. The Caunce O’Hara broking team provides specialist insurance services to contractors, consultants, freelancers, and self‑employed professionals through the Caunce O’Hara and OLLO brands. We offer a comprehensive range of insurance coverage, including professional indemnity, public liability, employers’ liability, directors and officers liability, property, occupational personal accident, legal representation and employment cover, and cyber insurance. Customers can obtain quotes and purchase coverage directly through our websites or receive assistance from our team of insurance experts over the telephone. We have ambitious plans for growth to expand our presence within our target sectors. This role presents an exciting opportunity for the someone who is looking to advance their career in insurance. What you’ll be doing Contacting customers who have received quotes but haven\’t made a purchase, following up on online quote referrals, reconnecting with former customers, and renewing policies with the aim of generating new business. Providing insurance options from various providers. Handling incoming calls from both new and existing clients. Promoting additional products from different insurers. Quoting, binding, renewing, and processing policy payments. Addressing customer inquiries through phone, live chat, and email. Pursuing outstanding renewals. Managing online quote referrals and completing underwriting questions required by insurers. Handling mid‑term adjustments and sending renewal invitations. Performing administrative duties to satisfy customer needs. Coordinating with different insurance companies to secure policies for clients. Our must haves Experience in insurance or financial services. Proven ability to meet sales or retention targets within a telephony environment. Exceptional sales skills and an aptitude for identifying cross‑sell opportunities. A customer‑focused approach with meticulous attention to detail. Ability to effectively assimilate information, enabling accurate recall of benefits and add‑ons offered by various insurers. Strong communication skills. Excellent numeracy and literacy capabilities. Understanding of conduct risk and non‑advised status. Drive and enthusiasm to meet deadlines. Proficiency in liaising with external stakeholders effectively. Who we are Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. What’s in it for you A great starting salary plus generous monthly bonus