At a Glance
- Tasks: Analyse e-commerce performance and improve online customer experiences.
- Company: Markel, a forward-thinking insurance company empowering businesses.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and comprehensive benefits.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Shape the future of e-commerce in a dynamic industry.
- Qualifications: Experience as a Business Analyst with strong analytical and communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Location: Birmingham / Full-time fixed term contract role
Drive growth. Build relationships. Shape the future of insurance. At Markel, we don’t just provide insurance, we empower people and businesses to move forward with confidence.
The Opportunity: We are seeking a skilled, experienced E Trade Business Analyst to join our team. The E Trade Business Analyst will be responsible for the design, development and embedding the generic elements of our functionality, test management and continuously improving our e-commerce routes to market. The ideal candidate is detail-oriented, analytical, and has a deep understanding of customer behaviour. The goal is to improve the online quote, bind, amend and renewal experience of our customers and boost sales performance.
What You’ll Be Doing:
- Analyse and understand the business’s needs and goals in relation to our online presence and functionality.
- Develop and implement strategies to improve the performance of e-commerce platforms.
- Work with cross-functional teams to ensure e-commerce strategies align with overall business objectives.
- Conduct research on customer behaviour and market trends to inform e-commerce strategies.
- Recommend technology solutions to improve online customer experiences and business operations.
- Perform regular testing and analysis of the e-commerce capabilities to identify areas for improvement.
- Create detailed reports and presentations on e-commerce performance for business stakeholders.
- Work closely with IT and marketing teams to ensure seamless integration of e-commerce platforms and strategies.
- Ensure compliance with laws and regulations pertaining to e-commerce operations.
What You’ll Bring:
- Proven experience as a Business Analyst, preferably in e-commerce and particularly Acturis and Insurer Extranet platforms.
- Strong understanding of business strategies, excellent analytical skills, and a good knowledge of e-commerce technologies.
- Proficiency in data analysis and the ability to interpret and use data to drive decision-making.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented and highly organized.
- Knowledge of customer behaviour and market trends.
- Ability to perform competitive analysis and identify market trends.
- Strong problem-solving skills and the ability to think critically.
What’s In It For You:
- Competitive salary + bonus scheme
- 25 days holiday (plus bank holidays), with buy/sell options
- Comprehensive benefits including private medical, dental, life assurance
Digital Business Analyst employer: Markel International
Markel International is an excellent employer for those seeking a rewarding career in IT support within the vibrant Greater London area. With a strong commitment to employee growth, a diverse and inclusive work culture, and a comprehensive benefits package that includes health coverage and a pension scheme, you will find ample opportunities to thrive both personally and professionally. Join us and be part of a team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Markel International!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Digital Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Markel International, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Markel International
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Markel International’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
