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- Tasks: Analyse performance metrics and support the claims team in various administrative tasks.
- Company: Join Markel, a Fortune 500 company with a global community of optimists.
- Benefits: Great salary, annual bonus, 25 days holiday, and strong benefits package.
- Why this job: Make a meaningful impact in a collaborative environment while developing your career.
- Qualifications: Strong communication, teamwork, organisational skills, and good IT proficiency required.
- Other info: Flexible working patterns available; we celebrate diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a role that will have a meaningful impact in Claims? This is an opportunity to be a Claims Technician within the Management & Transactional Insurance, Cyber and TMT claims team.
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!
The opportunity: The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas. The Management & Transactional Insurance, Cyber and TMT claims team handles claims for multiple underwriting teams within Wholesale Claims. This includes a broad range of UK and international claims arising from Transactional Insurance, Cyber, Technology Professional Indemnity, Media Professional Indemnity and Intellectual Property policies.
What you’ll be doing:
- Analysis of Key Performance Indicators in the team and assist the team in meeting their KPIs.
- Assist the team by helping to produce loss runs, manage statics, complete diaries, process closures, process payments and help the managers allocate claims.
- Help produce monthly and quarterly reports, be involved in the creation and maintenance of claim trackers and be involved in claim coding and reporting.
- Help organise team-wide training and events, including room booking, liaising with external speakers and arranging invites to be sent internally and, for larger events, externally.
- Support the Claims Managers and other senior leaders in the development and implementation of the Claims Business Plan and strategy of MINT.
- Be collaborative in your approach by sharing any improvements with the other team members or claims teams.
- Drive team broker interaction to deliver a more customer focused and value adding service, including supporting an organised broker interaction program on an annual basis.
Our must-haves:
- There is no need to have experience in any of the lines of business or within claims generally.
- Demonstrate strong written and spoken communication skills.
- Demonstrate strong teamwork.
- Possess strong independent organisational skills.
- Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.
What’s in it for you?
- A great starting salary plus annual bonus & strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
- There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!
Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed.
Claims Technician employer: Markel International
Contact Detail:
Markel International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Markel. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Markel’s values and recent projects. Show us you’re not just interested in the role but also in being part of our community of optimists and problem-solvers.
✨Tip Number 3
Practice your communication skills! Since strong written and spoken communication is a must-have, consider doing mock interviews with friends or using online resources to polish your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a meaningful impact.
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Claims Technician role. Highlight any relevant skills or experiences that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward and user-friendly!
How to prepare for a job interview at Markel International
✨Know Your Claims Basics
Even if you don't have direct experience in claims, it's essential to familiarise yourself with the basics of the industry. Research common terms and processes related to Management & Transactional Insurance, Cyber, and TMT claims. This will show your enthusiasm and willingness to learn.
✨Showcase Your Communication Skills
Since strong written and spoken communication skills are a must-have, prepare examples from your past experiences where you effectively communicated complex information. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Teamwork
The role requires collaboration, so be ready to discuss instances where you've worked successfully in a team. Highlight how you contributed to achieving team goals and how you can bring that collaborative spirit to the claims team.
✨Be Organised and Proactive
With responsibilities like managing statistics and producing reports, showcasing your organisational skills is crucial. Prepare to discuss how you manage your time and tasks effectively, and consider bringing a sample of your work or a project that demonstrates your organisational abilities.
