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- Tasks: Handle claims for Financial Institutions and Fintech, ensuring customer-focused service.
- Company: Join Markel Group, a Fortune 500 company with a global presence.
- Benefits: Competitive salary, annual bonus, private medical cover, and generous holiday allowance.
- Why this job: Make a meaningful impact in a collaborative environment while developing your career.
- Qualifications: Experience in Professional or Financial Lines claims and strong communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 40000 - 50000 £ per year.
This role is for a Claims Adjuster who will be handling claims arising out of our Professional and Financial Risks book of business, with a particular focus on Financial Institutions, Fintech and Management Liability claims.
Who we are:
Business Unit overview: The Financial Institutions and Management Liability/D&O (FIDO) claims team handles claims for two underwriting teams within London Market Claims. This includes a broad range of UK and international claims of varying complexity and a significant number of primary layer risks; particularly within our market leading Fintech portfolio. The current team consists of three Claims Adjusters, two Senior Claims Adjusters and the Claims Manager to whom the individual who is placed in this role will report into. Part of Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.
What you’ll be doing:
- Handle claims across the Financial Institutions and Management Liability classes, in line with the MINT claim’s philosophy, reserving philosophy, Markel Style and Claims Handling Manual.
- Drive, facilitate and deliver a customer-focused approach to claims which is measurable through the speed of service and open, honest and personable communications with all brokers and (re)insureds.
- Contribute through own work to achieve the KPI’s set in the annual Claims Business Plan and identify areas of improvement in the Team and provide proactive feedback to the Claims Managers.
- Work with Managing Agents and service providers in multiple jurisdictions.
- Be collaborative in your approach by sharing any improvements with the other team members or claims teams.
- Provide feedback on claims experiences, contract wordings (including policy wording), claims data or feedback for any renewal to the Claims Managers and underwriters.
- Build and maintain relationships with key brokers and raise feedback received on our service to provide a more customer-focused, nimble and value-adding claims service.
- Provide commentary on relevant movements, highlighting significant notifications, claim trends or developments.
Key Skills:
- Should have previous experience handing claims in Professional or Financial Lines, with an understanding of the London Market preferable.
- Demonstrate strong written and spoken communication skills.
- Demonstrate strong teamwork.
- Possess strong independent organisational skills.
- Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.
What’s in it for you?
A great starting salary plus annual bonus & strong benefits package… Up to 16% company pension scheme, Private medical and dental cover, Menopause plan, emergency care benefit (children/Pets/dependants), Income protection, Life assurance, electric car scheme, travel insurance, 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave. As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!
Are you ready to play your part? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward, reach their full potential and seize opportunities. You’ll find your fit amongst our diverse global community of optimists and problem-solvers. We’re always pushing each other to think further because we believe that when we strive for better and realise our potential, we can help others reach theirs.
Join us and play your part in something special! Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. At Markel we are all about the people, celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Claims Adjuster - Financial Institutions employer: Markel International
Contact Detail:
Markel International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Financial Institutions
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Markel or in similar roles. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge of claims handling, particularly in Financial Institutions and Fintech. Show us you’re not just a candidate, but someone who’s genuinely interested in the field.
✨Tip Number 3
Be ready to showcase your teamwork skills. We love collaboration at Markel, so think of examples where you’ve worked well with others to solve problems or improve processes. It’s all about winning together!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team and playing your part in something special.
We think you need these skills to ace Claims Adjuster - Financial Institutions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Professional and Financial Lines. We want to see how your skills align with the role of a Claims Adjuster, especially in handling Financial Institutions and Fintech claims.
Show Off Your Communication Skills: Since strong written and spoken communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Highlight Teamwork Experience: We love collaboration! Share examples of how you've worked effectively in teams, especially in a claims environment. This will show us that you can contribute positively to our Claims Adjuster team.
Apply Through Our Website: Don’t forget to hit that ‘Apply Now’ button on our website! It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Markel International
✨Know Your Claims
Familiarise yourself with the types of claims you'll be handling, especially in Professional and Financial Lines. Brush up on your knowledge of Fintech and Management Liability claims to show that you understand the nuances of the role.
✨Showcase Your Communication Skills
Since this role requires strong written and spoken communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with brokers or clients in past roles to demonstrate your customer-focused approach.
✨Be a Team Player
Highlight your teamwork skills during the interview. Share experiences where you collaborated with others to improve processes or outcomes, as this aligns with the company's emphasis on collaboration and sharing improvements.
✨Prepare Questions
Have thoughtful questions ready about the team dynamics, KPIs, and how success is measured in the role. This shows your genuine interest in contributing to the team's goals and helps you assess if the company culture fits you.