At a Glance
- Tasks: Support the London Market Marine Liability claims team and handle high volume, low value claims.
- Company: Join Markel Group, a Fortune 500 company with a global community of optimists.
- Benefits: Competitive starting salary, annual bonus, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Make a meaningful difference in the insurance industry while developing valuable skills.
- Qualifications: Understanding of the London Market and experience with Marine and Energy Liability claims preferred.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Claims Adjuster looking to join a leading Claims team? This is an opportunity to be a Claims Adjuster within the London Market Marine Liability team. What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem‑solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special!
The Leeds based London Market team will be solely focused on London Market Claims. The team works closely with the London based claims team and aligns to specific lines of business. The team will generally handle higher volume, lower value claims and form a key part of Markel’s Claims Value Proposition. This role is to work closely with the London Market Claims Team, providing support to Claims Adjusters and the Claims Manager. This involves exemplifying and reinforcing the claims and reserving philosophies through day‑to‑day handling of claims.
What you’ll be doing:
- Work closely with and provide support to the London Market Marine Liability claims team.
- Take responsibility and handle a portfolio of High Volume, Low value Marine and Energy Liability Claims.
- Handle assigned claims from first notification through to final settlement.
- Update in‑house and London market claim related systems in relation to individual claims and ensure the following market are kept apprised of key developments and key information (for example claim potential where this is not fully reserved).
- Diarise and triage claims as required by the Claims Handling Manual and subject these decisions to regular challenge and review.
- Prioritise claims with significant potential for review and provide or seek challenge on this assessment and to review the reserve is in accordance with the MINT reserving philosophy.
- Develop and maintain excellent working relationships with brokers and (re)insureds and inspire the confidence of our co‑insurers and reinsurers.
- Raise MINT’s profile through excellent interactions.
- Actively manage and take responsibility for the quality of services from TPAs (with delegated claims authority from MINT) as well as lawyers, loss adjusters and any other service providers who represent us.
- Identify any shortcomings in service and deal with them quickly and professionally and elevate within MINT as is necessary to protect MINT’s interests and those of our customers.
- Internally develop and maintain excellent working relationships with other adjusters within the team, actuaries and underwriters.
- Provide the Actuarial and Outward Reinsurance teams with immediate notice of significant claims.
- Identify trends or concerns and respond promptly to queries raised.
Our must‑haves:
- Have a working understanding of the London Market and relevant systems.
- Preferably have some experience handling Marine and Energy Liability claims.
- Build and maintain relationships with colleagues and external contacts.
- Want and be able to contribute and generate ideas to improve the operation of the broader claims team.
- Display well‑developed communication and interpersonal skills in order to interact well within the team and with internal and external contacts.
- Display a positive outlook, taking accountability for problems and being proactive in their resolution.
- Be resilient and work effectively during pressurised periods of the year to meet deadlines.
Who we are:
Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further.
What’s in it for you:
A great starting salary plus annual bonus.
Claims Adjuster employer: Markel International
Markel International is an excellent employer for those seeking a rewarding career in IT support within the vibrant Greater London area. With a strong commitment to employee growth, a diverse and inclusive work culture, and a comprehensive benefits package that includes health coverage and a pension scheme, you will find ample opportunities to thrive both personally and professionally. Join us and be part of a team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Markel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the London Market and brush up on Marine and Energy Liability claims. The more you know, the more confident you'll feel when discussing your experience.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate that you're ready to handle the high volume, low value claims at Markel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with Marine and Energy Liability claims, and don’t forget to mention any relevant systems you’ve worked with in the London Market.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team at Markel and how your skills can contribute to our mission of providing excellent service in claims handling.
Showcase Your Communication Skills:Since this role involves building relationships with brokers and co-insurers, make sure to demonstrate your communication skills in your application. Share examples of how you've effectively interacted with colleagues and external contacts in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the Claims Adjuster position in our London Market team!
How to prepare for a job interview at Markel International
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of Marine and Energy Liability claims. Familiarise yourself with the London Market and relevant systems. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Share your experiences in handling claims and how you’ve developed relationships with brokers and (re)insureds. This will highlight your interpersonal skills, which are crucial for the role.
✨Showcase Problem-Solving Skills
Be prepared to discuss specific examples where you've identified trends or concerns in claims handling and how you addressed them. This will illustrate your proactive approach and ability to take accountability, aligning with what the company values.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics or the challenges they face in the London Market. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
