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- Tasks: Handle and settle complex legal claims while providing top-notch customer service.
- Company: Join a forward-thinking insurance business that values its people.
- Benefits: Enjoy 25 days holiday, private medical cover, and a strong benefits package.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact in the legal field while developing your career.
- Qualifications: Legal training and claims handling experience preferred; strong communication skills essential.
The predicted salary is between 36000 - 60000 £ per year.
Do you have a Claims or Legal background and are looking to develop your career working for a people powered, forward thinking insurance business?
It’s an exciting time to join Markel as our business grows, and we have a great new role for a Senior Claims Handler to join our Legal Expenses Claims team in either Croydon or Manchester on an initial 18 month FTC. We can offer hybrid working, 3-4 days in the office / 1-2 days working from home and offer a great starting salary plus generous annual bonus along with a great benefits package.
Responsibilities- Independently handle and settle complex claims, providing efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
- Make autonomous decisions regarding coverage, investigating the validity of a claim and, where a claim is accepted, maintain a regular review of its validity, including negotiating cost/funding with solicitors, strategy/approach and managing costs to ensure compliance with policy terms and conditions.
- Regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with a range of policyholders.
- Work closely with the wider team on complex claims and provide guidance and support to other Claims Handlers, developing junior talent and contributing to team objectives while assisting with ad hoc projects.
- Exceptional communication skills and proven ability to evaluate legal documents.
- Enquiring and inquisitive, with the ability to identify areas of challenge and articulate reasoned arguments to legal professionals.
- Excellent time management skills, self‑management of an active caseload, adhering to demanding service level standards and legal deadlines.
- Previous claims handling or insurance experience, preferably in Legal Expenses Insurance.
- Legal training, preferably a law degree with experience handling civil litigation.
- Good understanding of the legal industry and costs negotiations.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Strong benefits package including pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan and more.
- Opportunity to learn new skills and develop your career with support for growth.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Are you ready to play your part? Apply now to fill out our short application.
Senior Legal Expenses Claims Handler in Manchester employer: Markel International Services Ltd
Contact Detail:
Markel International Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Legal Expenses Claims Handler in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and insurance sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Markel and understand their values and culture. Tailor your responses to show how your experience aligns with their needs, especially in handling complex claims.
✨Tip Number 3
Show off your skills! During interviews, be ready to discuss specific examples of how you've successfully managed claims or navigated legal challenges. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Markel.
We think you need these skills to ace Senior Legal Expenses Claims Handler in Manchester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your exceptional communication skills and any relevant claims handling experience. We want to see how you can evaluate legal documents and articulate reasoned arguments, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Senior Legal Expenses Claims Handler role. Mention specific experiences that relate to the responsibilities listed in the job description, especially around managing complex claims.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your ability to manage an active caseload while adhering to service level standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Markel.
How to prepare for a job interview at Markel International Services Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially in Legal Expenses Insurance. Be prepared to discuss specific cases you've managed and the decisions you made. This will show your expertise and confidence in the field.
✨Show Off Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain complex legal concepts or negotiate costs, so think about how you can convey your ideas effectively during the interview.
✨Demonstrate Your Problem-Solving Ability
Prepare examples of how you've tackled challenges in previous roles. Think about situations where you had to investigate claims or negotiate with solicitors. Highlight your analytical skills and how you approach problem-solving.
✨Familiarise Yourself with the Company Culture
Research Markel's values and culture. They’re looking for someone who fits into their people-powered ethos. Be ready to discuss how your personal values align with theirs and how you can contribute to a diverse and inclusive workplace.