Markel Corporation in Manchester is recruiting a Retentions Team Leader to guide a team of eight Retentions Advisors, delivering coaching and performance management to sustain strong retention and customer outcomes.
You'll report to the Contact Centre leadership, drive monthly premium targets, manage workload, and support ongoing development in a fast-paced, customer-focused environment, with a structured path for progression and a comprehensive benefits package.
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Retention Team Leader: Lead, Coach & Drive Results in Manchester employer: Markel Corporation
Markel Law is an exceptional employer, offering a dynamic and collaborative work environment in the heart of Manchester. As a partner-level lawyer, you will benefit from competitive remuneration, annual bonuses, and ample opportunities for professional growth while leading a dedicated team in high-value real estate transactions. Our commitment to fostering strong client relationships and quality documentation ensures that you will find meaningful and rewarding work here.