IT Change Manager – ITIL & ServiceNow Lead (Hybrid) in London
IT Change Manager – ITIL & ServiceNow Lead (Hybrid)

IT Change Manager – ITIL & ServiceNow Lead (Hybrid) in London

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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Markel Corporation

At a Glance

  • Tasks: Lead and improve the IT Change Management process in a global insurance company.
  • Company: Join a leading global insurance firm with a focus on innovation.
  • Benefits: Enjoy a comprehensive benefits package and career development opportunities.
  • Why this job: Make a real impact by overseeing critical IT changes and collaborating with diverse teams.
  • Qualifications: Strong understanding of ITIL processes and excellent communication skills required.
  • Other info: Hybrid work model offering flexibility and dynamic work environment.

The predicted salary is between 36000 - 60000 £ per year.

A global insurance company is seeking an experienced IT Change Manager to oversee and improve the IT Change Management process. The ideal candidate will lead the end-to-end process, ensuring all changes are planned, evaluated, and implemented smoothly.

Responsibilities include:

  • Working closely with IT teams
  • Leading Change Advisory Board meetings
  • Maintaining documentation

Strong understanding of ITIL processes and communication skills are essential. A comprehensive benefits package and career development opportunities are offered.

IT Change Manager – ITIL & ServiceNow Lead (Hybrid) in London employer: Markel Corporation

Join a leading global insurance company that values innovation and collaboration, offering a dynamic work environment where your expertise as an IT Change Manager will be recognised and rewarded. With a comprehensive benefits package and ample opportunities for career development, you will thrive in a culture that prioritises employee growth and well-being, all while working in a hybrid model that promotes work-life balance.
Markel Corporation

Contact Detail:

Markel Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Change Manager – ITIL & ServiceNow Lead (Hybrid) in London

Tip Number 1

Network like a pro! Reach out to your connections in the IT industry, especially those who work in change management. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on ITIL processes and ServiceNow functionalities. We recommend creating a list of scenarios where you've successfully managed change, as real-life examples can really impress your interviewers.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website for the best chance at landing that IT Change Manager role. We’re always on the lookout for passionate candidates, and applying directly can give you a leg up in the process!

We think you need these skills to ace IT Change Manager – ITIL & ServiceNow Lead (Hybrid) in London

IT Change Management
ITIL
ServiceNow
Change Advisory Board Leadership
Process Improvement
Documentation Management
Communication Skills
Collaboration with IT Teams
Planning and Evaluation of Changes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with IT Change Management and ITIL processes. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Change Manager position. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language to demonstrate your ability to convey complex information effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Markel Corporation

Know Your ITIL Inside Out

Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing change processes. This will show that you’re not just familiar with the theory but can also implement it effectively.

Showcase Your Leadership Skills

As an IT Change Manager, you'll be leading teams and meetings. Prepare examples of how you've successfully led Change Advisory Board meetings or similar initiatives. Highlight your ability to communicate clearly and motivate others, as this is crucial for the role.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific change management scenarios. Think about challenges you've faced in the past and how you resolved them. This will demonstrate your problem-solving skills and your ability to think on your feet.

Familiarise Yourself with ServiceNow

Since the role involves using ServiceNow, make sure you have a good understanding of its functionalities related to change management. If you’ve used it before, be prepared to discuss your experience. If not, do some research to show your willingness to learn and adapt.

IT Change Manager – ITIL & ServiceNow Lead (Hybrid) in London
Markel Corporation
Location: London
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