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- Tasks: Manage diverse claims, ensuring fair outcomes and building strong relationships with brokers.
- Company: Join Markel, a community of optimists and problem-solvers in the insurance industry.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and excellent benefits.
- Why this job: Make a real impact in a high-performing team while developing your career.
- Qualifications: Experience in handling complex claims and strong communication skills required.
- Other info: Opportunities for learning and growth in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Make your mark where it really matters! At Markel, we don’t just handle claims — we give our clients the confidence to move forward. As our business continues to grow, we’re looking for a Senior Claims Handler to join our Liability & Construction Claims Team in Leeds. At Markel, you’ll find more than a job — you’ll find a community of optimists, problem‑solvers and specialists who challenge each other to be better every day. We believe that when people are empowered to realise their potential, exceptional things happen — for our customers and for each other. We win together. We think further. We strive for better.
The opportunity: This is a fantastic opportunity to join a high‑performing, collaborative claims function at an exciting stage of growth. You’ll manage a varied and technically interesting caseload, work closely with underwriters and brokers, and play a key role in delivering a market‑leading claims service.
- Hybrid working (4 days office / 1 day home)
- Competitive salary
- Generous annual bonus
- Excellent benefits package
- Clear development and progression opportunities
What you’ll be doing: As a Senior Claims Handler, you’ll take full ownership of your claims from notification through to settlement, ensuring outcomes that are fair, commercial and aligned with Markel’s values. You’ll:
- Handle a diverse caseload with a focus on Professional Indemnity, Cyber and Management Liability, alongside Employers’ and Public Liability
- Apply detailed policy wording knowledge to deliver confident, well‑reasoned claims decisions
- Proactively manage workloads, prioritising effectively and meeting deadlines
- Build and maintain strong relationships with brokers and key partners
- Collaborate closely with underwriting and contribute to team projects and initiatives
- Play an active role in maintaining Markel’s reputation for technical excellence and service quality
What we’re looking for: We’re looking for a confident, commercially minded claims professional who enjoys working autonomously while being part of a supportive team. You’ll bring:
- Experience handling Professional Indemnity, Cyber or Management Liability claims
- A legal qualification or strong claims experience, with CII study completed or a desire to pursue it
- Excellent written and verbal communication skills
- Strong organisational and time‑management abilities
- Solid Microsoft Office skills and the ability to quickly learn in‑house systems
What’s in it for you:
- A great starting salary plus generous annual bonus & strong benefits package
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds employer: Markel Corporation
Contact Detail:
Markel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Markel or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common claims scenarios and how you would handle them. Think about your past experiences and be ready to share specific examples that showcase your skills in managing complex claims.
✨Tip Number 3
Show off your personality! During interviews, let your confidence and enthusiasm shine through. Remember, they’re not just looking for skills; they want someone who fits into their collaborative culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Markel community.
We think you need these skills to ace Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Claims Handler role. Highlight your experience with Professional Indemnity, Cyber, and Management Liability claims to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about claims handling and how your background aligns with our values at Markel. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We want to see your ability to convey complex information in a straightforward way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application gets to the right place. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Markel Corporation
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Cyber, and Management Liability claims. Familiarise yourself with the specific policy wording and recent case studies to demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Since strong written and verbal communication is key for this role, prepare examples that highlight your ability to convey complex information clearly. Practice articulating your thoughts on claims decisions and how you build relationships with brokers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage a diverse caseload and prioritise tasks effectively. Share specific strategies or tools you use to stay organised and meet deadlines, as this will show your potential employer that you can handle the demands of the role.
✨Emphasise Team Collaboration
Markel values teamwork, so think of examples where you've successfully collaborated with others, especially underwriters or colleagues in a claims function. Highlight how you contribute to team projects and maintain a positive working environment.
