Deskside Support Analyst β€” Hybrid IT Support

Deskside Support Analyst β€” Hybrid IT Support

Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
Markel Corporation

At a Glance

  • Tasks: Provide hands-on IT support and resolve issues for end users in a hybrid environment.
  • Company: Join Markel Corporation, a leading company in the insurance industry.
  • Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative team atmosphere with a focus on continuous improvement.
  • Why this job: Make a real difference by enhancing productivity and supporting your colleagues.
  • Qualifications: Experience in IT support and familiarity with Windows and MacOS environments.

The predicted salary is between 31500 - 38500 Β£ per year.

Markel Corporation in London is seeking a Deskside Support Analyst to provide hands-on IT support for end users, triage escalated issues, and improve productivity across the office.

The role combines on-site deskside work with collaboration across IT teams to deliver timely resolutions.

You will support Windows and Mac OS environments, manage Service Now and JIRA tickets, coordinate hardware and network access, and contribute to knowledge base improvements.

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Deskside Support Analyst β€” Hybrid IT Support employer: Markel Corporation

Markel Corporation is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary, annual bonuses, and comprehensive benefits, employees are supported in their professional journey while working in a collaborative environment that values innovation and teamwork.

Markel Corporation

Contact Details:

Markel Corporation Recruitment Team

We think you need these skills to ace Deskside Support Analyst β€” Hybrid IT Support

Hands-on IT Support
Windows Support
MacOS Support
ServiceNow
JIRA
Issue Triage
Hardware Management