Markel Group is seeking a Deskside Operations Analyst in City of London to deliver hands-on end-user support, triage escalated tickets, and maintain workstation hardware and AV systems. You will resolve VPN/Wi‑Fi/LAN issues, manage on-site services, and contribute to knowledge base updates.
The role requires strong communication, ITIL awareness, and experience with ServiceNow and JIRA, with up to 20% travel. Excellent customer service and collaborative teamwork are essential.
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Deskside Support Analyst — Elevate End-User Productivity employer: Markel Corporation
Markel Law is an exceptional employer, offering a dynamic and collaborative work environment in the heart of Manchester. As a partner-level lawyer, you will benefit from competitive remuneration, annual bonuses, and ample opportunities for professional growth while leading a dedicated team in high-value real estate transactions. Our commitment to fostering strong client relationships and quality documentation ensures that you will find meaningful and rewarding work here.
