Claims Product Owner

Looking for a role that will have a meaningful impact on our Wholesale Claims team? We are looking for an individual to lead the development of our innovative claim’s solutions tailored to the London market. If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

The opportunity: As a highly motivated and experienced Product Owner, you will join our Wholesale Claims team leading the development and implementation of Guidewire Claims Centre. You will use your deep understanding of the insurance industry, particularly within the London Market, to manage product development from conception to launch.

What you’ll be doing:

• Lead the development and implementation of the Guidewire Claims Center product roadmap, ensuring alignment with business goals and market needs.
• Collaborate with cross-functional teams, including IT, Operations, and Strategy, to deliver high-quality claims solutions.
• Gather and prioritise product requirements, working closely with stakeholders to define product vision and strategy.
• Manage the product backlog, ensuring that development teams have clear and prioritised tasks.
• Conduct market research and competitor analysis to find opportunities for product improvement and innovation.
• Act as the primary point of contact for all product-related inquiries and issues.
• Monitor product performance and user feedback, making data-driven decisions to enhance product functionality and user experience.
• Ensure compliance with industry regulations and standards.

Our must-haves:

• Proven experience as a Product Owner or similar role in the insurance industry, with a focus on claims management.
• Experience building and maintaining Guidewire Claims Center functionality.
• Strong understanding of the London insurance market and its unique requirements.
• Excellent communication and leadership skills, with the ability to influence and collaborate with stakeholders at all levels.
• Experience with Agile methodologies and product management tools.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Ability to balance multiple projects simultaneously and meet tight deadlines.
• High level of attention to detail, to ensure that all aspects of the product meet quality standards and regulatory requirements.

Who we are: Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further.

What’s in it for you? A great starting salary plus annual bonus & strong benefits package… 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave. Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer. There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.