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- Tasks: Handle legal expenses claims and provide exceptional service to clients.
- Company: Join Markel, a Fortune 500 company with a diverse and inclusive culture.
- Benefits: Enjoy a competitive salary, annual bonus, and comprehensive benefits package.
- Why this job: Make a real impact in the legal field while developing your career.
- Qualifications: Legal or insurance background with claims handling experience required.
- Other info: Flexible working options and opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Claims Handler page is loaded## Claims Handlerlocations: Croydon – UK: Manchester UK – 82 King Sttime type: Full timeposted on: Posted Todayjob requisition id: R0022336Legal Expenses Claims Handler Manchester or Croydon | Hybrid | Great Salary + Bonus + Exceptional Benefits At Markel, we give businesses and individuals the confidence to take on what’s next — and you could play a vital part in that mission. If you’re someone who thrives on solving problems, guiding people through challenging situations, and making a genuine impact, this is your opportunity to join a team where your expertise truly matters.**Why this role matters:**Legal disputes can be overwhelming for professionals and business owners. That’s why Markel provides industry‑leading legal expenses insurance backed by expert in‑house claims handlers and the award‑winning Markel Law.As a Legal Expenses Claims Handler, you’ll be the calm, knowledgeable, and trusted voice that helps our customers navigate civil disputes — from contractual issues and defamation claims to landlord/tenant challenges and property matters.You’ll handle end‑to‑end claims, collaborate with specialist solicitors, and provide the clarity and confidence our customers need when the unexpected happens.**What you’ll be doing:**Claims Ownership & Strategy* Assess and validate new civil litigation claims against policy terms.* Handle a varied caseload including contractual disputes, property damage, nuisance, boundary issues, and more.* Evaluate evidence, prospects of success, proportionality, and recommend the right strategy.* Set and review reserves as cases evolve.Supporting Customers & Stakeholders* Translate complex legal issues into clear, friendly explanations.* Work closely with policyholders, panel solicitors, and brokers to keep claims progressing smoothly.* Provide guidance at every stage of the customer journey.Technical & Legal Insight* Apply your knowledge of civil litigation, CPR, and dispute resolution.* Review legal advice for alignment with policy terms and best outcomes.* Identify ADR opportunities such as mediation or negotiation.Quality, Compliance & Continuous Improvement* Maintain high standards of accuracy, documentation, and regulatory compliance.* Participate in audits and help shape ongoing team and process enhancements.**What we’re looking for:**Must‑haves* Experience in claims handling or civil litigation (e.g., paralegal, legal advisor, insurer role).* A solid understanding of civil litigation processes and evidence requirements.* Strong analytical skills and sound decision‑making.* Clear, confident communication — you can make legal concepts easy to understand.* Ability to juggle multiple complex cases with great organisation.Nice‑to‑haves* Legal qualifications: LLB, LPC, SQE, CILEx, or similar.* Experience in legal expenses insurance, a law firm, or civil liability claims.* Familiarity with CPR, ADR, and digital claims systems.**Who we are:**Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.**We’re all about people | We win together | We strive for better** **| We enjoy the everyday | We think further****What’s in it for you:*** A great starting salary plus generous annual bonus & strong benefits package…* 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave* Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer* There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose **‘Apply Now’** to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.#LI-PC1**#LI-Hybrid #PlayYourPartUK** #J-18808-Ljbffr
Claims Handler employer: Markel Corporation
Contact Detail:
Markel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and insurance sectors. You never know who might have a lead on a Claims Handler role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of legal costs and claims handling. Be ready to discuss your experience and how it aligns with what Markel is looking for.
✨Tip Number 3
Show off your communication skills! Whether it's during a phone interview or face-to-face, make sure you articulate your thoughts clearly and confidently. This is key for a Claims Handler role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Markel. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Handler role. Highlight your relevant experience in legal or insurance backgrounds, especially if you've dealt with injury claims before. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of written communication, it's crucial to demonstrate your exceptional writing skills. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors. We love attention to detail!
Be Inquisitive: We appreciate candidates who are curious and can articulate their thoughts well. In your application, mention any experiences where you had to evaluate legal documents or negotiate costs. Show us that you can think critically and ask the right questions!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures your application gets to the right people quickly. We can't wait to hear from you!
How to prepare for a job interview at Markel Corporation
✨Know Your Claims Inside Out
Make sure you brush up on the types of claims you'll be handling, especially personal injury and clinical negligence. Familiarise yourself with the relevant policies and legal terms so you can speak confidently about them during the interview.
✨Show Off Your Communication Skills
Since exceptional communication is a must-have for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with clients or colleagues in past roles, especially in challenging situations.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you evaluate legal documents and assess claims. Think of specific instances where your analytical skills made a difference in your previous work, and be prepared to explain your thought process.
✨Time Management is Key
With the need to adhere to demanding service level standards, think of examples that showcase your time management abilities. Prepare to discuss how you prioritise tasks and manage an active case load effectively.
