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- Tasks: Lead the delivery of Claims BI reporting and build insightful dashboards in Power BI.
- Company: Join Markel, a Fortune 500 company with a dynamic and creative culture.
- Benefits: Enjoy a competitive salary, annual bonus, and strong benefits package including private medical cover.
- Why this job: Make a meaningful impact by empowering stakeholders with data-driven insights.
- Qualifications: Experience in BI delivery, strong technical skills in Power BI, and team leadership.
- Other info: Flexible working patterns and opportunities for career development await you!
The predicted salary is between 36000 - 60000 £ per year.
Lead the delivery of Claims BI reporting and insight, from shaping requirements through to building dashboards in Power BI and landing outcomes with stakeholders across Claims and IPA. You’ll manage a small team of analysts, raise data quality, and run a clear backlog to improve decision making in Claims Operations. (The role sits within IPA and partners closely with Claims leadership).
You will take ownership of the design, development and delivery of insightful dashboards that empower the stakeholders to monitor claims performance, manage workflow and identify emerging trends. Working closely with Claims leadership, data engineers, and business stakeholders, you will ensure that BI is accurate, timely, and aligned with strategic priorities.
Who we are:
The International Portfolio Analytics (IPA) team at Markel is a dynamic, multi-functional group that operates with creativity, autonomy, and empowerment. Embedded within the underwriting business and represented in senior leadership forums, the team supports all divisions of Markel International. Its core focus lies in the key areas essential to driving profitability and performance for a specialty lines insurer: Portfolio Management, Pricing Transformation, Advanced Analytics and Catastrophe & Exposure Management. Part of Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.
What you’ll be doing:
- Delivery & product management: Act as the Claims Product Owner and day‑to‑day face to the Claims business, turning needs into a clear backlog and delivered data products (dashboards, datasets and reports) in Power BI. Own the end‑to‑end delivery of Claims BI: intake, scoping, build, test, release, and adoption. Run a transparent backlog and prioritisation process with Claims leadership and IPA. Design and build clear, actionable Power BI dashboards, using DAX/SQL where needed.
- Stakeholder engagement: Work with Claims teams to understand workflows and information needs; turn these into reporting that supports day‑to‑day operations and strategic decisions. Present insights to senior leaders and agree actions; follow through to benefits.
- People leadership: Lead and mentor analysts; set goals, review performance, and grow skills in BI, data modelling and testing. Set working standards for documentation, code reviews and QA.
- Data quality & governance: Set and monitor data quality controls for claims data feeding your reports (accuracy, completeness, timeliness). Partner with data owners to resolve defects at source; log and track fixes. Ensure secure and compliant access to reports and datasets.
Key Skills:
- Proven experience delivering BI/MI, ideally in insurance but not necessary
- Strong technical skills in data visualisation tools (eg. Power BI or Tableau) and data manipulation (e.g SQL, DAX, Python or similar)
- Team leadership experience, including coaching analysts and setting delivery standards
- A professional approach to successfully interact and collaborate with senior management, brokers, clients, and the claims leadership and claims management team.
- Experience gathering and documenting requirements and turning them into build plans.
- Clear, concise communication; able to work with senior stakeholders and explain technical topics simply.
- Familiarity with Agile ways of working (backlog, stand‑ups, demos, retros).
- Nice to have: Experience with London market systems and processes such as ECF, claims workflow triggers, and London market claims processes.
A great starting salary plus annual bonus & strong benefits package… Up to 16% company pension scheme, Private medical and dental cover, Menopause plan, emergency care benefit (children/Pets/dependants), Income protection, Life assurance, electric car scheme, travel insurance, 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave. As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!
If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward, reach their full potential and seize opportunities. You’ll find your fit amongst our diverse global community of optimists and problem-solvers. We’re always pushing each other to think further because we believe that when we strive for better and realise our potential, we can help others reach theirs.
Join us and play your part in something special! Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. At Markel we are all about the people, celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Claims BI Delivery Manager employer: Markel Corporation
Contact Detail:
Markel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims BI Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the Claims BI space. Attend events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. Think of examples from your past experiences that showcase your ability to lead teams, manage projects, and deliver insights. Make sure you can explain complex BI concepts in simple terms – it’ll impress those senior stakeholders!
✨Tip Number 3
Showcase your technical skills! If you’ve got experience with Power BI, SQL, or DAX, make sure to highlight that in conversations. Bring along a portfolio of dashboards or reports you’ve created to demonstrate your capabilities – visuals speak volumes!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to the team’s success at Markel.
We think you need these skills to ace Claims BI Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with BI reporting and dashboard creation. We want to see how your skills align with the Claims BI Delivery Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills: Since this role involves Power BI and data manipulation, be sure to mention any specific tools or languages you’re proficient in, like SQL or DAX. We love seeing candidates who can demonstrate their technical prowess in a clear and concise way.
Communicate Clearly: When writing your application, keep it straightforward and easy to read. Use simple language to explain your past experiences and how they relate to the job. Remember, we’re looking for someone who can communicate effectively with senior stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit ‘Apply Now’ and let’s get started!
How to prepare for a job interview at Markel Corporation
✨Know Your BI Tools
Make sure you brush up on your Power BI skills before the interview. Be ready to discuss how you've used it in past projects, especially in creating dashboards and reports. Familiarity with DAX and SQL will definitely give you an edge!
✨Understand the Claims Process
Dive into the specifics of the claims process and how BI can enhance decision-making. Being able to articulate how data insights can improve workflow and performance will show that you’re not just technically savvy but also understand the business side.
✨Showcase Your Leadership Skills
Since this role involves leading a small team, be prepared to share examples of how you've mentored analysts or led projects. Highlight your experience in setting goals and standards, as well as how you’ve fostered collaboration within teams.
✨Engage with Stakeholders
Think about how you would approach stakeholder engagement. Prepare to discuss how you’ve gathered requirements and turned them into actionable insights. Demonstrating your ability to communicate complex technical topics simply will resonate well with the interviewers.