At a Glance
- Tasks: Analyse e-commerce performance and develop strategies to enhance online customer experiences.
- Company: Join Markel, a dynamic insurance company focused on empowering businesses.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and comprehensive benefits.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact in a people-focused organisation while shaping the future of insurance.
- Qualifications: Experience as a Business Analyst with strong analytical and communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Digital Business Analyst
Drive growth. Build relationships. Shape the future of insurance.
At Markel, we don't just provide insurance, we empower people and businesses to move forward with confidence.
Now, we're looking for a commercially driven Business Development Manager to help us grow our Network partnerships and bring our specialist solutions to life across the UK.
The Opportunity
We are seeking a skilled, experienced E Trade Business Analyst to join our team.
The E Trade Business Analyst will be responsible for the design, development and embedding the generic elements of our functionality, test management and continuously improving our e-commerce routes to market.
The ideal candidate is detail-oriented, analytical, and has a deep understanding of customer behaviour.
The goal is to improve the online quote, bind, amend and renewal experience of our customers and boost sales performance.
What You'll Be Doing
- Analyse and understand the business's needs and goals in relation to our online presence and functionality.
- Develop and implement strategies to improve the performance of e-commerce platforms.
- Work with cross-functional teams to ensure e-commerce strategies align with overall business objectives.
- Conduct research on customer behaviour and market trends to inform e-commerce strategies.
- Recommend technology solutions to improve online customer experiences and business operations.
- Perform regular testing and analysis of the e-commerce capabilities to identify areas for improvement.
- Create detailed reports and presentations on e-commerce performance for business stakeholders.
- Work closely with IT and marketing teams to ensure seamless integration of e-commerce platforms and strategies.
- Ensure compliance with laws and regulations pertaining to e-commerce operations.
What You'll Bring
- Proven experience as a Business Analyst, preferably in e-commerce and particularly Acturis and Insurer Extranet platforms.
- Strong understanding of business strategies, excellent analytical skills, and a good knowledge of e-commerce technologies.
- Proficiency in data analysis and the ability to interpret and use data to drive decision-making.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented and highly organized
- Knowledge of customer behaviour and market trends.
- Ability to perform competitive analysis and identify market trends.
- Strong problem-solving skills and the ability to think critically.
What's In It For You
- Competitive salary + bonus scheme
- 25 days holiday (plus bank holidays), with buy/sell options
- Comprehensive benefits including private medical, dental, life assurance & income protection
- Excellent career development opportunities and learning support
- Flexible working options to support your work-life balance
Ready to Make an Impact?
If you're ready to take ownership, grow relationships, and make a real impact in a dynamic, people-focused organisation - we'd love to hear from you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances.
Whatever your background, if you feel you meet the requirements of this role then we want to hear from you.
We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal-opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Please contact us via email at rec@markel. com or call us at 0161 507 5827 to request any accommodations that may be needed.
This includes any alternative formats of any documents or information on how to apply offline.
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Digital Business Analyst in Birmingham employer: Markel Corporation
Markel Corporation is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary, annual bonuses, and comprehensive benefits, employees are supported in their professional journey while working in a collaborative environment that values innovation and teamwork.
