At a Glance
- Tasks: Support the General Manager and lead a team to create amazing guest experiences.
- Company: Join Ember Inns, a beloved local pub with a warm community vibe.
- Benefits: Enjoy staff discounts, strong career progression, and great perks from Mitchells & Butlers.
- Other info: Exciting opportunities for personal and professional growth in a vibrant environment.
- Why this job: Be part of a team that values tradition and community while growing your career.
- Qualifications: Leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 28000 - 30000 £ per year.
The Markeaton Hotel is seeking an Assistant Manager to support the General Manager in the day-to-day running of the business, leading the team and delivering exceptional guest experiences.
Join Ember Inns, a local to be proud of.
Think traditional pub grub, roaring fires and real ales at the heart of the community.
This role offers strong progression opportunities and staff discounts across the brands, with Mitchells & Butlers benefits.
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Assistant Manager: Lead Guest Experience & Team Growth employer: Markeaton Hotel
At the Markeaton Hotel, we pride ourselves on being an exceptional employer that values flexibility and community spirit. With a focus on employee growth, we offer comprehensive training and support, alongside fantastic benefits like generous discounts, earned wage access, and team socials that foster a vibrant work culture. Join us to be part of a welcoming team where your contributions are recognised and rewarded, all while enjoying the charm of a traditional pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager: Lead Guest Experience & Team Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Markeaton Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Markeaton Hotel
Don't be shy about reaching out to Markeaton Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager: Lead Guest Experience & Team Growth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Markeaton Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Markeaton Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
