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For Companies At a Glance
- Tasks: Process orders and respond to customer enquiries via phone and email.
- Company: Join MarkDelDegan.com, a well-established company in Poole, Dorset.
- Benefits: Enjoy 28 days holiday, pension, and free onsite parking.
- Why this job: Be part of a supportive team with a focus on customer satisfaction and timely deliveries.
- Qualifications: Experience in customer service, strong attention to detail, and excellent communication skills required.
- Other info: No cold calling; focus on inbound customer service and order processing.
The predicted salary is between 21600 - 37800 £ per year.
Sales Administrator – MarkDelDegan.com
Location: Poole, Dorset
Job Type: Permanent (Full-time)
Salary: Up to £30,000 per annum
Hours: 37.5 hours per week, Monday-Friday
Responsibilities
- Process, update, and amend customer orders on a daily basis.
- Ensure accurate data input and processing of customer orders.
- Make changes to orders and advise customers of stock, prices, and delivery.
- Provide exceptional customer service by resolving stock availability or delivery issues promptly.
- Respond to customer requests and enquiries via phone and email.
- Keep customers up to date with their orders, delivery dates, pricing schedules, etc.
Qualifications
- Previous experience within an order processing role or capacity.
- Ability to handle large volumes of workload in a timely and accurate manner.
- Strong eye for detail with accurate information input.
- Excellent customer service skills at all times.
- Good working knowledge of Email, Word, and Excel (updating and creating spreadsheets).
- Bright, bubbly, fun, and cheerful personality capable of working independently and as part of a team.
Additional Information
Salary starts from £30,000 per annum. The role is part of a friendly, hardworking office based in Poole. If you are an experienced Sales Administrator who wants to work for a passionate company, please contact our Recruitment Team on 01202 686 000 or email your CV.
Due to the high volume of applications, we aim to respond within 24 hours; if you do not hear from us within 3 days, please assume the application has not been successful.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure each applicant is assessed only in accordance with the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
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Sales Administrator employer: MarkDelDegan.com
Contact Detail:
MarkDelDegan.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding MarkDelDegan.com’s offerings will help you answer customer enquiries more effectively and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Brush up on your Excel skills, as strong PC skills are essential for this position. Consider practising common functions and data management techniques that may be relevant to order processing and customer databases.
✨Tip Number 3
Prepare to showcase your customer service experience. Think of specific examples where you've successfully handled customer enquiries or resolved issues, as these will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you prioritise tasks. Be ready to explain your methods for managing multiple orders and ensuring timely responses to customer queries, which is crucial for this role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order processing. Use keywords from the job description, such as 'attention to detail' and 'excellent communication skills', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Administrator position. Mention specific examples of how you've successfully handled customer enquiries or processed orders in previous roles.
Highlight Relevant Skills: In your application, emphasise your strong PC skills, particularly with Excel, and your ability to work independently as well as part of a team. This will show that you possess the necessary skills for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at MarkDelDegan.com
✨Showcase Your Customer Service Skills
Since the role involves handling customer enquiries and processing orders, be prepared to discuss your previous experience in customer service. Share specific examples of how you've resolved issues or provided exceptional service to customers.
✨Demonstrate Attention to Detail
With thousands of stock codes and product lines to manage, attention to detail is crucial. During the interview, highlight instances where your meticulous nature has helped prevent errors or improved processes in your past roles.
✨Prepare for Common Questions
Anticipate questions related to order processing, prioritising tasks, and managing customer expectations. Practise your responses to ensure you can articulate your thought process clearly and confidently.
✨Familiarise Yourself with the Company
Research MarkDelDegan.com and understand their products and services. Being knowledgeable about the company will not only impress the interviewers but also help you tailor your answers to align with their values and goals.
