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- Tasks: Lead the eCommerce strategy and empower staff across 24 retail sites.
- Company: Join St Christophers, a non-profit dedicated to providing exceptional palliative care.
- Benefits: Enjoy 25 days annual leave, bank holidays, and a mobile working environment.
- Why this job: Make a real impact while developing your eCommerce skills in a supportive community.
- Qualifications: Proven eCommerce experience, strong communication skills, and a passion for training others.
- Other info: This role involves travel across South East London and offers a permanent contract.
The predicted salary is between 31800 - 45800 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Do you have an interest in supporting a successful non-profit retail operation through your skills in eCommerce, process development, and working with people?
If this sounds like you, come and join the trading team at St Christophers where you will be leading the rollout of eCommerce strategy. Youll be empowering store staff over 24 sites to list carefully selected items and grow online sales.
- Job Title:Trading eCommerce Manager
- Salary:£37,868 per annum
- Employment Terms:Permanent, 36 hours per week
- Working Pattern:Mon Fri
- Travel:Mobile position across 24 sites in SE London
- Base Locations:St Pauls Cray and Streatham offices
- Annual Leave:25 days plus Bank Holidays
You will be taking on responsibility for developing out the eCommerce function for a well-established retail operation. You will reinvent or revitalise existing processes to create an environment where each of the 24 stores is willing and able to list their products for sale online.
The work will involve an excellent understanding of behind the scenes operations of eCommerce as well as strong knowledge around product selection and process efficiency. The role will then include personally handling key listings while also upskilling and empowering staff to do the same.
Youll be confident and influential and able to communicate well with a broad range of staff. You will be able to explain your own deep knowledge in an accessible way that allows others to put into practice your expert understanding of eCommerce.
Youll have good knowledge of the back office data, reporting, and admin surrounding an eCommerce operation and be able to work to KPIs and sales targets.
The role will include travel across the South East of London as you visit the multiple different stores.
Who are we Looking For?
- Youll have excellent demonstrable experience in eCommerce operations with a proven track record for producing sales
- eCommerce experience in the non-profit sector is desirable
- Youll have experience growing an operation from the front
- Youll have fantastic knowledge surrounding product selection, knowing exactly what will achieve the greatest price uplift being sold online
- Youll have a background in training and developing others with your knowledge
- Youll have high level administrative and organisational skills with the ability to write excellent professional communication
- Youll be confident, assertive, and influential
- Youll be target driven and pro-active with the ability to self-manage based on targets and KPIs
- Youll be able to travel across South East London
Who are we?
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, were more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.
Please click on the Apply Now button below in order to register and apply for this vacancy.
Closing Date: 9th July 2025
In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.
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e-Commerce Manager employer: Marka
Contact Detail:
Marka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land e-Commerce Manager
✨Tip Number 1
Familiarise yourself with the non-profit sector, especially in retail. Understanding the unique challenges and opportunities within this space will help you tailor your approach and demonstrate your commitment to the mission of St Christophers.
✨Tip Number 2
Network with professionals in eCommerce and non-profit sectors. Attend relevant events or join online forums to connect with others who have experience in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented eCommerce strategies in previous roles. Highlight your ability to train and empower staff, as this is a key aspect of the position you're applying for.
✨Tip Number 4
Research the current eCommerce trends and best practices, particularly those that apply to retail and non-profits. Being knowledgeable about the latest tools and techniques will show your proactive nature and readiness to lead the eCommerce function.
We think you need these skills to ace e-Commerce Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an e-Commerce Manager. Familiarise yourself with the specific skills and experiences required, such as knowledge of eCommerce operations and product selection.
Tailor Your CV: Customise your CV to highlight relevant experience in eCommerce, particularly in a non-profit context. Emphasise your achievements in growing online sales and any experience you have in training or empowering staff.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the mission of St Christophers. Use specific examples from your past experience to demonstrate how you can contribute to their eCommerce strategy.
Complete the Online Application Form: When filling out the online application form, ensure all sections are completed thoroughly. Double-check for any errors and make sure to include all requested documents to avoid delays in the review process.
How to prepare for a job interview at Marka
✨Show Your eCommerce Expertise
Make sure to highlight your experience in eCommerce operations during the interview. Be prepared to discuss specific examples of how you've successfully managed online sales and improved processes in previous roles.
✨Demonstrate Training Skills
Since the role involves empowering store staff, share your experiences in training and developing others. Provide examples of how you've effectively communicated complex concepts in an accessible way.
✨Understand the Non-Profit Sector
Familiarise yourself with the unique challenges and opportunities within the non-profit retail sector. Discuss any relevant experience you have and how it can contribute to the mission of St Christophers.
✨Prepare for KPI Discussions
Be ready to talk about how you've worked with KPIs and sales targets in the past. Show that you're target-driven and can self-manage to achieve results, which is crucial for this role.
