Mark43 seeks an experienced Technical Account Manager to drive customer success for UK accounts from Manchester. You will lead implementation, troubleshooting, and ongoing engagement, collaborating with Services, Sales, and Product to deliver tailored public-safety software solutions.
You will translate complex technical concepts for non-technical stakeholders, manage timelines, and monitor metrics to ensure customer satisfaction and renewal potential.
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Senior Technical Account Manager, Public Sector UK in Manchester employer: Mark43
Mark43 is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact on public safety. With a strong commitment to diversity, a supportive work culture, and comprehensive benefits including private medical insurance and generous parental leave, employees are empowered to thrive both personally and professionally. The Manchester location offers a collaborative environment where team members can engage directly with clients, fostering long-term relationships and driving customer success in a mission-driven atmosphere.
