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For Companies At a Glance
- Tasks: Collaborate with public safety professionals to develop effective technical solutions.
- Company: Mark43, a tech company dedicated to improving public safety through innovative software.
- Benefits: Remote work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in public safety while working with cutting-edge technology.
- Qualifications: 3-5 years as a business or data analyst, strong communication and organisational skills.
- Other info: Join a diverse team committed to empowering communities and enhancing safety.
The predicted salary is between 28800 - 48000 £ per year.
Mark43's mission is to empower communities and the governments that serve them with technology that improves safety and quality of life for all. We build powerful, scalable and elegant software that sets a new standard for the tools relied upon by police, emergency services and other public safety organisations. Our users are diverse, and we are committed to welcoming a broad range of perspectives, experiences and ways of thinking within our team.
What You'll Do
- Collaborate closely with public safety professionals, developing a strong understanding of their operational needs and translating them into effective technical solutions.
- Provide expert support and guidance to customers, helping them get the most value from our products and services.
- Deliver a high standard of customer service, supporting non-technical users through complex processes with patience and clarity.
- Build and maintain data analytics dashboards and reports that support public safety operations and decision-making.
- Deliver training sessions and workshops for public safety personnel to improve confidence and capability in using our technology.
- Act as a senior point of contact between customers and internal technical teams, ensuring clear communication and strong working relationships.
- Gather and analyse customer feedback to help shape ongoing improvements to our products and services.
- Work with management to identify opportunities for process improvement and innovation.
- Stay informed about developments in public safety technology and data analytics.
- Contribute to longer-term thinking around public safety data management and analytics.
What You'll Need
- The ability to communicate clearly and confidently with public safety professionals.
- Strong listening skills and an ability to guide non-technical audiences through technical topics.
- Excellent organisational skills, with the ability to manage customer needs, internal requests and deadlines effectively.
- Strong interpersonal skills and a collaborative working style.
- 3 to 5 years of experience in a business analyst or data analyst role.
- Experience leading projects and supporting or mentoring more junior team members.
People who thrive on our team
- Humble, open and curious. You take initiative and address potential issues before they become problems.
- Passionate and motivated. You care deeply about improving public safety outcomes and take pride in delivering high-quality work.
- A relationship builder. You work effectively with customers, partners and internal teams to achieve shared goals.
- Positive and supportive. You bring energy and empathy to your work and are committed to providing an excellent experience for our customers.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Business Analyst - Data Services - Public Safety employer: Mark43
Contact Detail:
Mark43 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Data Services - Public Safety
✨Tip Number 1
Network like a pro! Reach out to folks in the public safety sector on LinkedIn or at industry events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding Mark43's mission and values. Show how your experience aligns with their goals, especially in improving public safety outcomes.
✨Tip Number 3
Practice your communication skills! Since you'll be working with non-technical users, being able to explain complex topics simply is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Business Analyst - Data Services - Public Safety
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience in data analytics and how it relates to public safety, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since you'll be working closely with public safety professionals, it's crucial to demonstrate your ability to communicate clearly. Use examples in your application that showcase how you've effectively guided non-technical audiences through complex topics.
Highlight Your Collaborative Spirit: We love team players! Make sure to mention any experiences where you've worked collaboratively with others, especially in a project setting. This will help us see how you fit into our positive and supportive culture.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Mark43
✨Know Your Audience
Before the interview, take some time to research Mark43 and their mission in public safety. Understanding their values and how they empower communities will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with non-technical users. Prepare examples of how you've successfully guided others through complex topics in the past. This will demonstrate your ability to break down technical jargon into understandable terms.
✨Highlight Your Analytical Experience
Be ready to discuss your experience with data analytics and how you've used it to support decision-making. Bring specific examples of dashboards or reports you've created, and be prepared to explain the impact they had on operations or customer satisfaction.
✨Emphasise Collaboration
Mark43 values teamwork and relationship building. Share instances where you've worked closely with diverse teams or mentored junior colleagues. Highlighting your collaborative spirit will resonate well with their culture and show that you're a team player.
