At a Glance
- Tasks: Lead and manage exciting conferences from planning to execution, ensuring everything runs smoothly.
- Company: Join Mark Allen Group, a leader in shaping industries and connecting communities worldwide.
- Benefits: Enjoy a hybrid work environment, tailored mentorship, and opportunities for personal growth.
- Other info: Diverse perspectives are valued; fresh ideas are welcomed!
- Why this job: Make a real impact by delivering high-impact events across diverse sectors.
- Qualifications: Strong organisational skills and at least 2 years of event coordination experience.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Operations Manager – Conferences & Events – Hybrid (Location: 3 days in our Herne Hill office). Company benefits.
Are you passionate about delivering seamless, high-impact events? Join us as Operations Manager to oversee conferences from planning to onsite delivery, combining organisation, problem-solving, and stakeholder coordination. Gain hands-on experience across diverse sectors, including food, HR, healthcare, defence, engineering, and industrial exhibitions, managing everything from full event operations to exhibitor-led activities.
Responsibilities
- Lead the operational delivery of 8–10 conferences and exhibitions per year, managing every stage from initial planning to final onsite execution.
- Create and manage operational budgets throughout the event planning and through to post-event reconciliation.
- Travel globally to support international events and ensure operational excellence.
- Conduct venue research, coordinate bookings, and oversee contractor management, including AV, signage, and furniture.
- Manage conference delegate registration platforms and badge printing software, both pre-event and onsite.
- Manage exhibitor communication for between 10–200 exhibitors from compilation of the exhibitor manual through to onsite coordination.
- Coordinate onsite catering, travel, and accommodation for delegates and internal teams.
- Schedule and manage on-site teams to ensure smooth event delivery.
- Reconcile post-event budgets and support reporting.
- Oversee 10–50 tabletop exhibitors per event, managing pre-event communication and onsite coordination.
What we’re looking for
- Strong organisational and project management skills with the ability to deliver multiple events simultaneously.
- Excellent communication and stakeholder management skills, including liaising with venues, contractors, and exhibitors.
- Minimum 2 years in coordinating operational logistics for events, including registration platforms, catering, and team scheduling.
- Exposure to international events and travel.
- Familiarity with budget management and reconciliation processes.
- Knowledge of AV and exhibition management tools.
If you don’t tick every box but bring transferable skills and fresh thinking, we’d still love to hear from you.
Why join us?
- Work in a hybrid environment with your team for three days.
- Access tailored mentorship, training, and development opportunities.
- Contribute to initiatives that shape industries and audiences.
- Thrive in a culture rooted in passion, creativity, fairness, and growth.
How to apply
- Upload your application.
- Include a short video introduction (optional).
- Provide a recommendation/reference (optional).
Right to Work: Applicants must have the right to live and work in (country). We do not offer visa sponsorship.
Our commitment to diversity
We value diverse perspectives. Even if your background isn’t a perfect match, if you’re excited by our mission/industry, we want to hear from you.
About Us
For more than 40 years, Mark Allen Group has been shaping industries and connecting communities worldwide. From healthcare and education to agriculture, tech, and critical communications, our events and media give professionals the insights and connections they need to make a difference. We’re passionate about fresh ideas, champion fairness and creativity, and support our people to grow, explore, and succeed.
Operations Manager in Waterlooville employer: Mark Allen
At Mark Allen Group, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment that fosters creativity and collaboration. As an Operations Manager, you'll benefit from tailored mentorship and development opportunities while managing impactful events across diverse sectors. Join a passionate team dedicated to shaping industries and communities, where your contributions are valued and growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Waterlooville
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the field. You never know who might have a lead on your dream Operations Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past event management successes. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Be proactive! Reach out to companies directly, even if they’re not advertising for an Operations Manager. A well-timed email can open doors you didn’t even know existed.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications from passionate candidates who are ready to dive into the world of conferences and events.
We think you need these skills to ace Operations Manager in Waterlooville
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in event management. We want to see how your skills align with our needs, so don’t be shy about showcasing your relevant achievements!
Show Off Your Organisational Skills:As an Operations Manager, organisation is key! Use your application to demonstrate how you've successfully managed multiple events or projects simultaneously. Share specific examples that illustrate your ability to juggle tasks like a pro.
Communicate Clearly:We love clear and concise communication! Make sure your application is easy to read and free of jargon. Highlight your communication skills by explaining how you’ve effectively liaised with stakeholders in past roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Mark Allen
✨Know Your Events Inside Out
Before the interview, research the types of conferences and exhibitions the company manages. Familiarise yourself with their past events and think about how your experience aligns with their needs. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Master the Budget Talk
Since budget management is key for this role, be prepared to discuss your experience with operational budgets. Bring examples of how you've successfully managed budgets in previous roles, including any challenges you faced and how you overcame them. This will demonstrate your financial acumen and problem-solving skills.
✨Showcase Your Communication Skills
As an Operations Manager, you'll need to liaise with various stakeholders. Prepare to share specific examples of how you've effectively communicated with venues, contractors, and exhibitors in the past. Highlight any successful collaborations or conflict resolutions to illustrate your strong communication abilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle multiple events simultaneously. Think of situations where you had to juggle competing priorities or manage a crisis during an event. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
