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- Tasks: Build relationships and retain delegates for premium aviation events.
- Company: Join a respected media business with a focus on aviation and international events.
- Benefits: Up to £30,000 salary, commission, international travel, and mentorship.
- Why this job: Kickstart your sales career in a dynamic, high-performing team with global exposure.
- Qualifications: Passion for sales, strong communication skills, and customer service mindset.
- Other info: Hybrid work environment with clear progression pathways and tailored development.
The predicted salary is between 24000 - 36000 £ per year.
The salary is up to £30,000 (DOE) plus commission and company benefits. A retention-led, relationship-driven commercial role within a premium international aviation events portfolio. Are you passionate about sales, relationship building, and delivering exceptional customer experiences? We are looking for a Delegate Account Executive to join our high-performing, respected commercial team delivering premium international aviation and ground handling events. This role is ideal for someone in their first or second sales position who is serious about building a long-term career in consultative sales.
You will take full responsibility for delegate retention across a portfolio of 5 global aviation conferences and 1 large scale exhibition, working closely with the Commercial Director to manage rebooking strategies both pre-event and onsite. This is not transactional sales. Our events operate at the highest level of the aviation industry, and success in this role depends on empathy, care, professionalism, and the ability to build trusted relationships both over the phone and face-to-face at live events around the world.
Responsibilities
- Take full ownership of delegate retention across a portfolio of 4+ international events.
- Support exhibition booth rebooking onsite, ensuring strong client engagement and commercial outcomes.
- Become an expert in the brands premium networking tools and be able to successfully demo its value offering to new and existing clientele in the build up to events.
- Build and maintain long-term relationships with senior industry professionals across the aviation and ground handling sectors.
- Deliver exceptional levels of customer service via phone, email, and in person at global events.
- Research companies, understand account structures, and identify key decision-makers.
- Stay informed on industry trends, market movements, and competitor activity.
- Work collaboratively with marketing and wider commercial teams to maximise retention and growth opportunities.
- Maintain accurate CRM records and pipeline management.
What we’re looking for
Must-haves:
- A genuine passion for selling - with care, empathy, and integrity.
- Confidence building relationships over the phone and in person.
- A strong customer-service mindset with attention to detail.
- Commercially driven and motivated by targets and progression.
- Highly organised with strong follow-up discipline.
- Professional, polished, and comfortable representing the business at international live events.
Nice-to-haves:
- Experience in events, exhibitions, delegate sales, or B2B environments.
- 1–3 years’ experience in a sales role (or strong evidence of commercial drive and ambition).
- Exposure to account management or retention-based sales models.
- Experience using CRM systems.
- Interest in aviation, travel, or international business sectors.
If you do not meet every requirement but bring transferable skills, sound judgement and fresh thinking, we encourage you to apply.
What you will gain
- The opportunity to work within a high-performing and experienced commercial team.
- International travel to premium industry events.
- Direct mentorship from the Commercial Director.
- Clear progression pathway within the commercial team.
- Exposure to senior decision-makers across a global aviation network.
Why join Mark Allen Group?
- Be part of a specialist media business with strong, trusted brands and loyal professional audiences.
- Work in a hybrid environment that supports focus, collaboration and flexibility.
- Learn and grow through tailored development, mentoring and hands-on experience.
- Contribute to work that informs, connects and supports industries that matter.
- Join a culture grounded in passion, creativity, fairness and long-term thinking.
How to apply
Upload your application via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional).
Right to Work: Applicants must have the right to live and work in (country). We do not offer visa sponsorship.
About Us
For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long-term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Delegate Account Executive in Dartford employer: Mark Allen
Contact Detail:
Mark Allen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delegate Account Executive in Dartford
✨Tip Number 1
Get to know the company inside out! Research their events, values, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or face-to-face, being confident in how you present yourself and your skills can make a huge difference. Role-play with a friend or in front of a mirror to nail it.
✨Tip Number 3
Network like a pro! Attend industry events, engage on LinkedIn, and reach out to professionals in the aviation sector. Building relationships now can open doors for you later, so don’t be shy!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can include a video introduction to really stand out from the crowd!
We think you need these skills to ace Delegate Account Executive in Dartford
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see that you genuinely care about building relationships and delivering exceptional customer experiences.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, especially in consultative sales and customer service.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. Show us who you are and how you can represent our brand at international events!
Apply Through Our Website: Remember to submit your application via our careers site. It’s the best way for us to receive your details, and you can even include a short video introduction if you fancy it!
How to prepare for a job interview at Mark Allen
✨Know Your Stuff
Before the interview, dive deep into the aviation industry and the specific events you'll be working with. Familiarise yourself with the latest trends, key players, and what makes these events stand out. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Relationship Skills
Since this role is all about building long-term relationships, prepare examples from your past experiences where you've successfully nurtured client relationships. Whether it's through phone calls or face-to-face interactions, be ready to discuss how you’ve delivered exceptional customer service and built trust.
✨Demonstrate Your Sales Passion
Be prepared to talk about your sales journey and what drives you. Share stories that highlight your empathy, care, and integrity in sales situations. This will resonate well with the interviewers, as they’re looking for someone who genuinely cares about their clients and the service they provide.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company culture, the team dynamics, or how success is measured in this role. This shows your interest in the position and helps you gauge if it’s the right fit for you.