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- Tasks: Oversee and deliver high-impact conferences from planning to execution.
- Company: Join Mark Allen Group, a leader in shaping industries and connecting communities.
- Benefits: Enjoy hybrid work, tailored mentorship, and opportunities for personal growth.
- Why this job: Make a real impact while managing diverse events across various sectors.
- Qualifications: Strong organisational skills and 2 years of event coordination experience required.
- Other info: Diverse perspectives are valued; we encourage all passionate applicants to apply.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager – Conferences & Events
Hybrid (Location: 3 days in our Herne Hill office) Company benefits.
Are you passionate about delivering seamless, high-impact events? Join us as Operations Manager to oversee conferences from planning to onsite delivery, combining organization, problem-solving, and stakeholder coordination. Gain hands‑on experience across diverse sectors, including food, HR, healthcare, defence, engineering, and industrial exhibitions, managing everything from full event operations to exhibitor‑led activities.
As Operations Manager, You’ll
- Lead the operational delivery of 8-10 conferences and exhibitions per year, managing every stage from initial planning to final onsite execution.
- Create and manage operational budgets throughout the event planning and through to post‑event reconciliation.
- Travel globally to support international events and ensure operational excellence.
- Conduct venue research, coordinate bookings, and oversee contractor management, including AV, signage, and furniture.
- Manage conference delegate registration platforms and badge printing software, both pre‑event and onsite.
- Manage exhibitor communication for between 10 – 200 exhibitors from compilation of the exhibitor manual through to onsite coordination.
- Coordinate onsite catering, travel, and accommodation for delegates and internal teams.
- Schedule and manage on‑site teams to ensure smooth event delivery.
- Reconcile post‑event budgets and support reporting.
- Oversee 10–50 tabletop exhibitors per event, managing pre‑event communication and onsite coordination.
What We’re Looking For
- Strong organisational and project management skills with the ability to deliver multiple events simultaneously.
- Excellent communication and stakeholder management skills, including liaising with venues, contractors, and exhibitors.
- Min 2 years in previously coordinating operational logistics for events, including registration platforms, catering, and team scheduling.
- Exposure to international events and travel.
- Familiarity with budget management and reconciliation processes.
- Knowledge of AV and exhibition management tools.
Benefits
- Work in a hybrid environment with your team for three days.
- Access tailored mentorship, training, and development opportunities.
- Contribute to initiatives that shape industries and audiences.
- Thrive in a culture rooted in passion, creativity, fairness, and growth.
How To Apply
- Upload your application.
- Provide a recommendation/reference (optional).
Right to Work: Applicants must have the right to live and work in (country). We do not offer visa sponsorship.
Our commitment to diversity
We value diverse perspectives. Even if your background isn’t a perfect match, if you’re excited by our mission/industry, we want to hear from you.
About Us
For more than 40 years, Mark Allen Group has been shaping industries and connecting communities worldwide. From healthcare and education to agriculture, tech, and critical communications, our events and media give professionals the insights and connections they need to make a difference. We’re passionate about fresh ideas, champion fairness and creativity, and support our people to grow, explore, and succeed.
Whether you’re just starting or looking for the next step in your career, Mark Allen will provide you with an opportunity to excel. Ben Allen CEO
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Operations Manager employer: Mark Allen Group
Contact Detail:
Mark Allen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past event management successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its events. Tailor your answers to show how your experience aligns with their needs. We love seeing candidates who are genuinely excited about what we do!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing events and logistics. We want to see how your skills align with the Operations Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Organisational Skills: Since this role is all about juggling multiple events, give us examples of how you've successfully managed projects in the past. We love seeing real-life scenarios where your organisational prowess shone through!
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure your enthusiasm for the role comes through. Remember, we’re looking for excellent communication skills right from the start.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mark Allen Group
✨Know Your Events Inside Out
Before the interview, dive deep into the types of conferences and events the company manages. Familiarise yourself with their past events, especially in sectors like healthcare and engineering. This will not only show your enthusiasm but also help you discuss how your experience aligns with their needs.
✨Showcase Your Organisational Skills
Be ready to share specific examples of how you've successfully managed multiple events simultaneously. Highlight your project management skills and any tools you’ve used for budget management or scheduling. This will demonstrate your capability to handle the operational delivery they’re looking for.
✨Communicate Like a Pro
Since the role involves liaising with various stakeholders, practice articulating your communication style. Prepare to discuss how you’ve effectively managed relationships with venues, contractors, and exhibitors in the past. Clear communication is key, so make sure you convey your ideas confidently.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to overcome challenges during event planning or execution. Being able to articulate your thought process and solutions will impress the interviewers and show you’re ready for the fast-paced environment.