Operations Manager in London

Operations Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee and deliver high-impact conferences from planning to execution.
  • Company: Join Mark Allen Group, a leader in shaping industries and connecting communities.
  • Benefits: Enjoy hybrid work, tailored mentorship, and opportunities for personal growth.
  • Why this job: Make a real impact while managing diverse events across various sectors.
  • Qualifications: Strong organisational skills and 2 years of event logistics experience required.
  • Other info: Diverse perspectives are valued; fresh ideas are welcomed!

The predicted salary is between 36000 - 60000 £ per year.

Are you passionate about delivering seamless, high-impact events? Join us as Operations Manager to oversee conferences from planning to onsite delivery, combining organisation, problem-solving, and stakeholder coordination. Gain hands-on experience across diverse sectors, including food, HR, healthcare, defence, engineering, and industrial exhibitions, managing everything from full event operations to exhibitor-led activities.

As Operations Manager, You’ll:

  • Lead the operational delivery of 8-10 conferences and exhibitions per year, managing every stage from initial planning to final onsite execution.
  • Create and manage operational budgets throughout the event planning and through to post-event reconciliation.
  • Travel globally to support international events and ensure operational excellence.
  • Conduct venue research, coordinate bookings, and oversee contractor management, including AV, signage, and furniture.
  • Manage conference delegate registration platforms and badge printing software, both pre-event and onsite.
  • Manage exhibitor communication for between 10 – 200 exhibitors from compilation of the exhibitor manual through to onsite coordination.
  • Coordinate onsite catering, travel, and accommodation for delegates and internal teams.
  • Schedule and manage on-site teams to ensure smooth event delivery.
  • Reconcile post-event budgets and support reporting.
  • Oversee 10–50 tabletop exhibitors per event, managing pre-event communication and onsite coordination.

What We’re Looking For:

  • Strong organisational and project management skills with the ability to deliver multiple events simultaneously.
  • Excellent communication and stakeholder management skills, including liaising with venues, contractors, and exhibitors.
  • Min 2 years in previously coordinating operational logistics for events, including registration platforms, catering, and team scheduling.
  • Exposure to international events and travel.
  • Familiarity with budget management and reconciliation processes.
  • Knowledge of AV and exhibition management tools.

If you don’t tick every box but bring transferable skills and fresh thinking, we’d still love to hear from you.

Why join us?

  • Work in a hybrid environment with your team for three days.
  • Access tailored mentorship, training, and development opportunities.
  • Contribute to initiatives that shape industries and audiences.
  • Thrive in a culture rooted in passion, creativity, fairness, and growth.

How To Apply:

  • Upload your application.
  • Include a short video introduction (optional).
  • Provide a recommendation/reference (optional).

Right to Work: Applicants must have the right to live and work in (country). We do not offer visa sponsorship.

Our commitment to diversity: We value diverse perspectives. Even if your background isn’t a perfect match, if you’re excited by our mission/industry, we want to hear from you.

About Us: For more than 40 years, Mark Allen Group has been shaping industries and connecting communities worldwide. From healthcare and education to agriculture, tech, and critical communications, our events and media give professionals the insights and connections they need to make a difference. We’re passionate about fresh ideas, champion fairness and creativity, and support our people to grow, explore, and succeed. Whether you’re just starting or looking for the next step in your career, Mark Allen will provide you an opportunity to excel.

Operations Manager in London employer: Mark Allen Group

At Mark Allen Group, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment that fosters creativity and collaboration. Our commitment to employee growth is evident through tailored mentorship and training opportunities, ensuring you thrive in your role as Operations Manager while contributing to impactful events across diverse sectors. Join us in a culture that values passion, fairness, and innovation, all while working from our vibrant Herne Hill office three days a week.
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Contact Detail:

Mark Allen Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager in London

✨Tip Number 1

Network like a pro! Attend industry events, connect with professionals on LinkedIn, and don’t be shy to reach out for informational chats. Building relationships can open doors that job applications alone can't.

✨Tip Number 2

Showcase your skills in action! If you’ve got experience in event management, consider creating a portfolio or a case study of past events you've managed. This gives potential employers a tangible sense of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its events. Tailor your responses to highlight how your experience aligns with their needs. We want to see your passion for delivering high-impact events shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team and contributing to our mission.

We think you need these skills to ace Operations Manager in London

Event Planning
Operational Delivery
Budget Management
Stakeholder Management
Project Management
Logistics Coordination
Communication Skills
Venue Research
Contractor Management
Exhibitor Coordination
Registration Platforms Management
Catering Management
Team Scheduling
International Event Experience
AV and Exhibition Management Tools

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for event management shine through! We want to see that you’re genuinely excited about delivering high-impact events and how your experience aligns with our mission.

Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your organisational skills and any relevant experience in managing events, budgets, and teams. We love seeing how you can bring your unique skills to our team!

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for clarity in communication, so show us what you’ve got!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Mark Allen Group

✨Know Your Events Inside Out

Before the interview, dive deep into the types of conferences and events the company manages. Familiarise yourself with their past events, especially in sectors like healthcare and engineering. This will not only show your enthusiasm but also help you discuss how your experience aligns with their needs.

✨Showcase Your Organisational Skills

Be ready to share specific examples of how you've successfully managed multiple events or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your organisational prowess and problem-solving abilities.

✨Communicate Like a Pro

Since the role involves liaising with various stakeholders, practice articulating your communication style. Prepare to discuss how you've effectively managed relationships with venues, contractors, and exhibitors in the past. Clear communication is key, so demonstrate that you can convey information succinctly and confidently.

✨Budget Management Know-How

Brush up on your budget management skills and be prepared to discuss your experience with financial reconciliation. Share examples of how you've created and managed operational budgets for events, as this will be crucial for the Operations Manager role.

Operations Manager in London
Mark Allen Group
Location: London
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