Responsibilities
- Dealing with multiple drivers
- Communicating with ports
- Booking delivery slots for entry in ports
- Using a transport system called TOPS for putting down drivers start times and finish times
- Chasing drivers for ETAs and making sure they are on time
- Rerouting jobs as and when needed
- Checking all PODs are matched up with all the correct jobs on the system
- Speaking to customers on possible delays and advising ETAs
Qualifications
- Previous experience as a Transport/Traffic Operator - Essential
- Confident and clear communicator – written and verbal
- Excellent UK geographical knowledge
- Can work on own initiative
- Quick and efficient problem solving skills
- Organised at all times
- Flexibility to meet the demands of the business
Benefits
- Competitive salary
- Annual salary review (discretionary)
- Annual bonus (discretionary)
- 25 days holiday plus 8 bank holidays on day 1
- Life assurance cover x3 from day 1 and up to age 66
- Big discounts on MSC cruises for yourself, family and friends
- Maritime weekly lottery (chance to win one thousand pounds every week)
- Group personal pension
- Employee assistance programme
