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For Companies At a Glance
- Tasks: Manage customer queries and ensure top-notch service in a fast-paced environment.
- Company: Join a leading transport company with a strong reputation in the UK.
- Benefits: Enjoy a competitive salary, annual reviews, and great employee perks.
- Why this job: Be part of a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and basic IT knowledge, especially in Excel.
- Other info: Great opportunities for career growth in a supportive workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading transport company in the UK is seeking a Customer Service Administrator to join their team at the Felixstowe Head Office. This role involves managing daily customer volumes, ensuring high service standards, and coordinating with internal staff.
The ideal candidate will have excellent communication skills and a working knowledge of IT systems, including Microsoft Excel.
The company offers competitive salary, annual reviews, and numerous employee benefits, making it an attractive workplace.
Customer Success Advisor - Transport (Felixstowe) employer: Maritime Transport
Contact Detail:
Maritime Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Advisor - Transport (Felixstowe)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service. Think about how you’d handle specific scenarios, especially in a transport context. We want you to shine!
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Excel and any other relevant IT systems. Being able to demonstrate your proficiency can set you apart from the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Success Advisor - Transport (Felixstowe)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Advisor role. Highlight your experience in customer service and any relevant IT skills, especially with Microsoft Excel. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing genuine enthusiasm for the position!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've successfully managed customer interactions in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Maritime Transport
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a transport context. Be ready to discuss how you would handle various customer scenarios, as this role is all about managing daily customer volumes and ensuring high service standards.
✨Show Off Your IT Skills
Since the job requires a working knowledge of IT systems, particularly Microsoft Excel, make sure you can demonstrate your proficiency. Prepare to talk about specific tasks you've completed using Excel, like data analysis or creating reports, to show you’re up to the task.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and how they relate to the job.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Plus, it shows that you’re genuinely interested in being part of their team at the Felixstowe Head Office.
