At a Glance
- Tasks: Supervise Coastguard tech systems and provide expert advice for safety at sea.
- Company: Join the Maritime and Coastguard Agency, a vital part of UK safety operations.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension contribution.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real difference in maritime safety while developing your career.
- Qualifications: Strong communication skills and experience in emergency response are key.
Location: Aberdeen, Belfast, Falmouth, Fareham, Holyhead, Lerwick, Southampton, Stornoway
Salary: £44,241 - A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
Available Positions: 1
His Majesty’s Coastguard (HM Coastguard, HMCG) is the operational arm of the Maritime and Coastguard Agency with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
The successful applicant will join our close knit and supportive team to contribute to improving safety at sea. We will look to you to provide technical and professional recommendations, guidance and advice on the most effective use of the Coastguard technical systems to senior management and other stakeholders and lead on the development of user requirements for future coastguard systems. You will monitor and implement coherent and consistent national procedures, processes, strategies and policies through expert contribution and ensure HM Coastguard's adherence to and compliance with agreed national and international operational legislation, regulations, procedures, processes, rules and guidelines.
Top Responsibilities
- Supervise and monitor the operational use of current and future Coastguard technical systems in order to ensure high quality delivery.
- Apply specialist knowledge and provide expert advice in support of the execution of the Coastguard missions and assist MCA Technical Services and other MCA branches as and when.
- Act as senior user and business change manager during implementation of Coastguard technical systems functional system projects, chair and lead systems working groups to develop user requirements and develop, manage, and implement user acceptance testing for these systems.
- Maintain a detailed operational understanding of international and national resolutions, directives, legislation to ensure the UK meets its obligation.
- Represent the UK as a subject matter expert in working groups and in support at high level meetings with UK, European and international partners, authorities, stakeholders, and organisations to ensure that UK interests are properly represented and protected.
- Maintaining a high level of operational currency in the delivery of the key Coastguard missions to enable the provision of detailed advice, guidance and support to users and managers.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About You
We are looking for a proactive and adaptable individual with strong communication skills, capable of translating technical information into clear, non-technical language. In this role, you will engage with a diverse range of stakeholders, ensuring their needs are met while providing tailored support. As this is a tech-focused role, you will play a key part in simplifying processes for volunteers, helping them find practical solutions to support their life-saving work.
You will be responsible for identifying trends and resolving issues efficiently, working across multiple workstreams and portfolios. Building strong relationships with a variety of stakeholders is essential, ensuring that products and solutions deliver the best possible value for both users and the organisation. This role requires someone who can work autonomously, using their initiative to deliver multiple high-priority projects at pace. You thrive in a fast-moving environment and are passionate about problem-solving.
- Demonstrable experience in HMCG or an organisation dealing with emergency response.
- Applicants with less experience would be considered based on evidence of competence relating to job specific knowledge and skills.
- An understanding of the operational systems in use by HM Coastguard or similar emergency response environment.
- The role holder will be required to pass a medical for this role.
How to Apply
Read the full description and apply at CS Jobs using the link provided. This vacancy closes at 23:55 on Sunday 28th June 2026.
Staff Officer Technical Services in Southampton employer: Maritime & Coastguard Agency
The Maritime and Coastguard Agency is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working options, generous pension contributions, and opportunities for career development through funded qualifications, staff are empowered to thrive in their roles while contributing to vital safety missions at sea. Join a diverse team dedicated to making a meaningful impact in maritime safety across various locations including Aberdeen, Belfast, and Southampton.
Contact Details:
Maritime & Coastguard Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Staff Officer Technical Services in Southampton
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Maritime & Coastguard Agency that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Maritime & Coastguard Agency face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Staff Officer Technical Services in Southampton
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Maritime & Coastguard Agency
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Maritime & Coastguard Agency is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
