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- Tasks: Provide administrative support to ensure smooth operations for HM Coastguard.
- Company: Join the Maritime and Coastguard Agency, a vital part of national safety.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Why this job: Make a real difference in maritime safety while developing your career.
- Qualifications: Experience in line management and strong organisational skills required.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
Make your application after reading the following skill and qualification requirements for this position.
Location: Aberdeen, Belfast, Bridlington, Dover, Falmouth, Fareham, Holyhead, Lerwick, Milford Haven, Stornoway (Hybrid)
Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
In this role you will provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders.
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
Top Responsibilities
- Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
- Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
- Management of the HMCG uniform ordering process.
- Providing Operational Support resource to HMCG Operations.
- Management and administration of team email inboxes.
- Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses.
- You will line manage 5-7 direct reports.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About You
- Experienced in line‑managing a remote team, ensuring clarity, support and consistent performance.
- Highly organised and detail‑focused, able to provide clear, timely and accurate secretariat support to enable effective governance and decision‑making.
- A strong team player with clear written and verbal communication skills, able to build positive working relationships.
- Accurate and flexible, able to manage a busy and varied workload and work effectively with limited supervision.
How to Apply: Read the full description and apply at Civil Service Jobs using the link provided. This vacancy closes at 23:55 on Thursday 19th February 2026.
Operational Support Manager employer: Maritime & Coastguard Agency
Contact Detail:
Maritime & Coastguard Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operational Support Manager role.
✨Tip Number 2
Prepare for interviews by researching the Maritime and Coastguard Agency and their key missions. We want you to show off your knowledge and passion for the role, so think about how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your line management experience and how you handle a busy workload, as these are crucial for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team and make a difference.
We think you need these skills to ace Operational Support Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you fully understand what we're looking for in an Operational Support Manager. Highlight the key responsibilities and qualifications that resonate with your experience.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with our needs. Use specific examples from your past roles that demonstrate your ability to manage a remote team and provide excellent administrative support.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your communication skills shine through in your writing!
Apply Through Our Website: Make sure to submit your application via the Civil Service Jobs link provided. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Maritime & Coastguard Agency
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operational Support Manager. Familiarise yourself with HM Coastguard's key missions and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Management Skills
Since this position involves line management of a remote team, be prepared to discuss your previous experiences in managing teams. Share specific examples of how you've supported your team members, handled performance reviews, and maintained clear communication. This will demonstrate your capability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a busy workload. Think of examples from your past where you successfully navigated challenges or made decisions under pressure. This will showcase your organisational skills and flexibility.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, the challenges they face, or the future direction of HM Coastguard. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
