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- Tasks: Support seafarer certification by managing payments and data processing.
- Company: Join a diverse team within the UK Civil Service in Southampton.
- Benefits: Enjoy a competitive salary, generous leave, and excellent pension contributions.
- Why this job: Make a real difference in maritime services while developing your career.
- Qualifications: Proficiency in Microsoft Office and strong attention to detail required.
- Other info: Flexible working options and opportunities for professional qualifications.
The predicted salary is between 22600 - 26700 £ per year.
Location: Southampton (Hybrid)
Salary: £26,607 - A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
Join our Seafarer Operations team within the UK Customer Maritime Services Directorate, supporting the certification and endorsement of seafarers. As a Business Administration Officer, you will play a key role in our fee-earning Certification Operation, managing the reallocation and processing of payments from seafarers, marine colleges, and training providers.
Key Responsibilities include, but are not limited to:
- Data processing and collation for business administrative tasks and projects to support the wider Certification Operation.
- To recognise income by coding-off and re-allocating the monies paid by seafarers.
- To process refunds and deal with any over/under payments made by seafarers and companies.
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About you
To be successful in this role you will need to have the following experience:
- Experience using Microsoft Office applications (Outlook, Word, Excel)
- Experience working with a high level of attention to detail to meet organisational quality standards
- Experience of processing high volumes of numerical or financial data with high levels of accuracy
- Experience providing excellent customer service to internal and external customers via email
Apply before 11:55 pm on Monday 23rd February 2026
Business Administration Officer in Northam employer: Maritime & Coastguard Agency
Contact Detail:
Maritime & Coastguard Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Officer in Northam
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of your work or achievements to interviews. This will help you stand out and demonstrate how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Administration Officer in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Administration Officer role. Highlight your experience with data processing and customer service, as these are key for us in this position.
Showcase Your Skills: Don’t forget to showcase your Microsoft Office skills! We love seeing candidates who can demonstrate their proficiency in Outlook, Word, and Excel, as these tools are essential for the job.
Be Detail-Oriented: Since attention to detail is crucial for this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Maritime & Coastguard Agency
✨Know Your Numbers
As a Business Administration Officer, you'll be dealing with financial data. Brush up on your numerical skills and be ready to discuss how you've handled similar tasks in the past. Be prepared to give examples of how you ensured accuracy in your work.
✨Master Microsoft Office
Since experience with Microsoft Office is crucial for this role, make sure you're comfortable using Outlook, Word, and Excel. You might be asked about specific functions or features, so consider practising common tasks like creating spreadsheets or drafting professional emails.
✨Attention to Detail is Key
This position requires a high level of attention to detail. During the interview, highlight instances where your meticulous nature helped avoid errors or improved processes. You could even mention any systems you use to double-check your work.
✨Customer Service Savvy
Excellent customer service is essential, so think of examples where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, especially via email, as this will show your communication skills.
