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- Tasks: Lead strategic relationships and drive growth in the UK maritime sector.
- Company: Join the Maritime and Coastguard Agency, shaping a world-leading maritime nation.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Why this job: Make a real impact on the UK's maritime future while developing your career.
- Qualifications: Experience in stakeholder engagement and a passion for the maritime industry.
- Other info: Access to professional development and a diverse, inclusive work environment.
Location: Southampton (Hybrid)
Salary: £57,515 - A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time
Join the Maritime and Coastguard Agency in shaping the future of a world leading maritime nation. As Commercial Manager within UK Customer Maritime Services (UKCMS), you’ll champion the UK Maritime Offer, lead high value industry relationships, and promote the UK as a competitive, innovative flag state. Working with government and industry partners, you’ll drive growth, investment and international engagement. This pivotal role ensures UKCMS delivers a strategic, customer focused service that strengthens the long-term success and global influence of the UK maritime sector.
Key Responsibilities include, but are not limited to:
- Service Leadership: Support the UK Shipping Concierge service, ensuring it operates as a strategic gateway for maritime businesses engaging with the UK Government.
- Key Account Management: Manage the Key Account Management (KAM) function, ensuring strategic, high-quality relationships with key UK Flag customers, shipowners, operators, and maritime service providers.
- Economic Development: Drive initiatives that support the growth of the UK maritime sector, including promotion of the UK Flag, Tonnage Tax regime, and wider UK maritime incentives.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About you
Essential licenses:
- A valid passport for international travel
- A full UK driving license
To be successful in this role you will need to have the following experience:
- Stakeholder Engagement – Ability to build and maintain strategic relationships with key stakeholders, including government departments, customers, and international partners.
- Communication & Influencing - Ability to explain complex issues, provide advice, and positions to a variety of audiences (across Government and Industry) in order to influence and effectively build consensus to achieve strategic objectives.
- Maritime Knowledge – An understanding of the maritime sector, including shipping regulations, economic incentives, and industry trends.
- Government – An understanding of the UK government policies related to maritime economic development and stakeholders’ relations.
Apply before 11:55 pm on Sunday 15th February 2026
Commercial Manager employer: Maritime & Coastguard Agency
Contact Detail:
Maritime & Coastguard Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the maritime sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Commercial Manager role.
✨Tip Number 2
Research is key! Dive deep into the UK maritime sector and understand the latest trends and regulations. This knowledge will not only help you in interviews but also show potential employers that you're genuinely interested and informed about the industry.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the responsibilities of the Commercial Manager role. Role-play with a friend or use a mirror to boost your confidence and refine your delivery.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through StudySmarter. It’s a great way to ensure your application gets the attention it deserves and shows your enthusiasm for joining our team.
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Manager role. Highlight your experience in stakeholder engagement and maritime knowledge, as these are key for us at the Maritime and Coastguard Agency.
Showcase Your Communication Skills: Since this role involves influencing various audiences, demonstrate your communication prowess. Use clear examples in your application that show how you've successfully navigated complex issues in the past.
Highlight Relevant Experience: Don’t just list your previous jobs; explain how your past experiences relate to the responsibilities of the role. We want to see how you’ve managed key accounts or driven economic development initiatives in the maritime sector.
Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Maritime & Coastguard Agency
✨Know Your Maritime Stuff
Make sure you brush up on your maritime knowledge before the interview. Understand the key regulations, economic incentives, and current trends in the industry. This will not only help you answer questions confidently but also show your genuine interest in the sector.
✨Build Your Stakeholder Engagement Skills
Prepare examples of how you've successfully built and maintained relationships with stakeholders in the past. Think about specific instances where your communication and influencing skills made a difference. This will demonstrate your ability to manage key accounts effectively.
✨Showcase Your Strategic Thinking
Be ready to discuss how you would approach the role's responsibilities, particularly around service leadership and economic development. Think strategically about how you can drive growth and investment in the UK maritime sector, and be prepared to share your ideas.
✨Practice Your Communication Skills
Since this role involves explaining complex issues to various audiences, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and ideas.
