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- Tasks: Lead and support a remote team while managing administrative tasks for senior meetings.
- Company: Join the Maritime and Coastguard Agency, dedicated to maritime safety and environmental protection.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working options.
- Why this job: Make a real difference in public service while developing your leadership skills.
- Qualifications: Experience in line management and strong organisational skills are essential.
- Other info: Great career development opportunities and a supportive, inclusive work environment.
The predicted salary is between 30485 - 42500 £ per year.
Salary: £30,485
A Civil Service Pension with an employer contribution of 28.97%
Contract type: Permanent
Business area: MCA - His Majesty's Coastguard
Type of role: Administration / Corporate Support Operational Delivery
Working pattern: Flexible working, Full-time, Job share, Part-time
Location: Aberdeen, Belfast, Bridlington, Dover, Falmouth, Fareham, Holyhead, Lerwick, Milford Haven, Stornoway
Job summary: Can you lead and support a small remote team through effective line management? Have you provided executive secretariat support for senior meetings or working groups? Are you organised and able to handle multiple administrative demands? If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea. Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
Job description: To provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders. Your responsibilities will include, but aren’t limited to:
- Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
- Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
- Management of the HMCG uniform ordering process.
- Providing Operational Support resource to HMCG Operations.
- Management and administration of team email inboxes.
- Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses.
You will line manage 5-7 direct reports. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need.
Required experience: To be successful in this role you will need to have the following experience:
- Experienced in line-managing a remote team, ensuring clarity, support and consistent performance.
- Highly organised and detail-focused, able to provide clear, timely and accurate secretariat support to enable effective governance and decision-making.
- A strong team player with clear written and verbal communication skills, able to build positive working relationships.
- Accurate and flexible, able to manage a busy and varied workload and work effectively with limited supervision.
Additional information: Full time roles consist of 37 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
Visa Sponsorship: Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship.
Behaviours: We’ll assess you against these behaviours during the selection process: Leadership, Delivering at Pace, Managing a Quality Service, Working Together.
Benefits: Alongside your salary of £30,485, Maritime and Coastguard Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
How to apply: Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.
Feedback: Feedback will only be provided if you attend an interview or assessment.
Security: Successful candidates must undergo a criminal record check.
Nationality requirements: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and others as specified.
Diversity and Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Operational Support Manager in Belfast employer: Maritime & Coastguard Agency
Contact Detail:
Maritime & Coastguard Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Maritime and Coastguard Agency on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to line management and operational support. Think about specific examples from your past experience that showcase your skills in these areas. We want to see how you handle real-life scenarios!
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage multiple tasks and priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the resources you need to prepare for the selection process right there.
We think you need these skills to ace Operational Support Manager in Belfast
Some tips for your application 🫡
Show Off Your Experience: When you're writing your CV and personal statement, make sure to highlight your experience in line-managing remote teams. We want to see how you've supported your team and ensured consistent performance, so give us the details!
Be Organised and Detail-Focused: This role is all about being organised, so make sure your application reflects that! Use clear examples of how you've provided secretariat support and managed multiple administrative tasks effectively.
Communicate Clearly: We love a strong team player! In your application, showcase your written and verbal communication skills. Tell us about how you've built positive working relationships in the past.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find loads of helpful resources there to guide you through the process.
How to prepare for a job interview at Maritime & Coastguard Agency
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Operational Support Manager. Familiarise yourself with the responsibilities listed in the job description, especially around line management and administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a remote team, be prepared to discuss your experience in line management. Think of specific examples where you've successfully led a team, resolved conflicts, or improved performance. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Be Organised and Detail-Focused
Given the emphasis on organisation and attention to detail in the job description, come prepared with examples that showcase your ability to manage multiple tasks efficiently. You might want to share how you prioritise tasks or handle busy workloads, as this will resonate well with the interviewers.
✨Communicate Clearly
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully. Building rapport with the interviewers can also help you stand out as a strong candidate.
