At a Glance
- Tasks: Be the first point of contact for mariners in distress and coordinate emergency responses.
- Company: Join His Majesty's Coastguard, dedicated to maritime safety and security.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working options.
- Other info: Full training provided, with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Strong communication skills and resilience are essential; no prior experience required.
The predicted salary is between 26607 - 26607 € per year.
Salary: £26,607. On successful completion of training, the candidate will be entitled to up to £7,500 of additional allowances which includes: Night working - £2,250, Enhanced Allowance Night working - £2,250, Rotating shift - £2,000 and Public holidays & weekend working - £1,000. A Civil Service Pension with an employer contribution of 28.97%.
Location: Belfast
Job summary: Our Maritime Operations Officers come from diverse backgrounds and age groups, united by a shared commitment to maritime safety and security, and a desire to make a difference. You are the first person mariners and coastal users speak to when they call for help in an emergency. Your role is crucial in providing immediate assistance and coordinating the necessary response efforts to ensure the safety and security of those at sea and along our coasts.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
Job description: You will be operating through the phones, radios and various other systems in one of our Rescue Coordination Centres. You will be the first point of contact for people who need our help. This could range from a call that someone appears in distress in the waters and needs help, through to a ship that requires assistance, sometimes with life-changing consequences.
Your responsibilities will include, but aren’t limited to:
- Act as the first point of call for all public contact.
- Coordinate responses to both emergency and routine issues.
- Work as part of a team to organise the response to emergencies.
- Work with other Emergency Services to ensure the most effective and robust outcome is achieved.
- Ensure that you work to strict operating procedures.
- Accurately record, update and maintain incident logs, records and databases.
Person specification: This is an excellent opportunity to access a new career path. We don't ask for you to be an expert in this role and you should rest assured that we will provide you with all the training you need. What we particularly need from you are a number of core skills such as:
- Communication: You have to be a good communicator, speaking to people who could be going through one of the most difficult experiences of their lives.
- Resilience: This role can be challenging, as you will handle incidents that may not always have positive outcomes.
- Teamwork: You will work with a team to coordinate responses.
Additional Information: This is a full-time post. The post holder is required to work a 12-hour shift pattern (both day and night shifts) to allow HM Coastguard to provide its 24-hour emergency service to the public, 365 days a year. Please note that this is a uniformed role and uniform will be required to be worn at all times when on duty.
Successful candidates will be expected to undertake a physical medical and mental health questionnaire for this role.
This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace or, when required for business reasons, from other offices/work locations/visiting stakeholders.
Visa Sponsorship: Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa.
Behaviours: We'll assess you against these behaviours during the selection process: Delivering at Pace, Making Effective Decisions, Communicating and Influencing.
Benefits: Alongside your salary of £26,607, Maritime and Coastguard Agency contributes £7,708 towards you being a member of the Civil Service Defined Benefit Pension scheme. You will have access to a wide range of fantastic benefits.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.
How to apply: Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.
Reasonable Adjustments: As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best.
Document Accessibility: This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process.
Further Information: For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website.
Maritime Operation Officer in Belfast employer: Maritime & Coastguard Agency
As a Maritime Operations Officer with His Majesty's Coastguard in Belfast, you will join a dedicated team committed to maritime safety and security, making a real difference in emergency situations. The role offers excellent benefits including a generous pension contribution, 25 days of annual leave that increases with service, and flexible working options to promote a healthy work-life balance. With a strong focus on employee development, you will have access to training and professional qualifications, ensuring your growth within a diverse and inclusive workplace.
Contact Detail:
Maritime & Coastguard Agency Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Maritime Operation Officer in Belfast
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Maritime Operations Officer responsibilities and the skills needed. This way, when you get that interview, you can show off your knowledge and passion for maritime safety.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with people in distress, being calm and clear is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current Maritime Operations Officers on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find loads of resources to help you prepare for the selection process.
We think you need these skills to ace Maritime Operation Officer in Belfast
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of Maritime Operations Officer.
Tailor Your CV and Statement:Make sure to customise your CV and personal statement for this specific role. Highlight your communication skills and any experience in high-pressure environments, as these are key for us in this position.
Follow the Guidelines:Stick to the word limits and guidelines provided in the job description. This shows us that you can follow instructions and pay attention to detail, which is super important in our line of work.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you access to all the resources you need during the application process.
How to prepare for a job interview at Maritime & Coastguard Agency
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Maritime Operations Officer. Familiarise yourself with emergency response protocols and the importance of communication in high-pressure situations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves speaking to people in distress, practice how you would communicate effectively and calmly under pressure. Think of examples from your past experiences where you've had to keep someone calm or relay important information quickly.
✨Demonstrate Resilience
Be prepared to discuss how you handle challenging situations. Share specific examples that highlight your ability to remain composed and effective during stressful times. This will show that you can manage the emotional demands of the job.
✨Teamwork is Key
Emphasise your ability to work as part of a team. Prepare examples of how you've collaborated with others to achieve a common goal, especially in high-stakes environments. This will illustrate your readiness to coordinate responses with other emergency services.
