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- Tasks: Provide top-notch admin support to ensure smooth operations for HM Coastguard.
- Company: Join the Maritime and Coastguard Agency, dedicated to safety at sea.
- Benefits: Enjoy 25 days annual leave, flexible working, and a generous pension contribution.
- Other info: Empower teams and grow in a supportive environment focused on public service.
- Why this job: Make a real difference in maritime safety while developing your management skills.
- Qualifications: Strong organisational skills and experience in administrative support preferred.
The predicted salary is between 36000 - 60000 £ per year.
To provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders.
Responsibilities:
- Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
- Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
- Management of the HMCG uniform ordering process.
- Providing Operational Support resource to HMCG Operations.
- Management and administration of team email inboxes.
- Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses. You will line manage 5-7 direct reports.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Benefits:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
- Flexible working options where we encourage a great work-life balance.
Operational Support Manager employer: Maritime and Coastguard Agency
Contact Detail:
Maritime and Coastguard Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HM Coastguard on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by researching the organisation's key missions. Knowing about Search and Rescue, Pollution Response, and other areas will show our genuine interest and commitment to their goals.
✨Tip Number 3
Practice common interview questions related to line management and administrative support. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at HM Coastguard.
We think you need these skills to ace Operational Support Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Operational Support Manager. We want to see how you can contribute to our mission of providing top-notch administrative support!
Showcase Your Management Skills: Since you'll be managing a team, it's crucial to demonstrate your line management experience. Share examples of how you've supported your team in the past and how you empower them to achieve great results.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Maritime and Coastguard Agency
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operational Support Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing administrative support and line management activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Line Management Skills
Since you'll be managing 5-7 direct reports, it's crucial to highlight your line management experience. Prepare examples of how you've successfully conducted performance reviews or supported team welfare in previous roles. This will illustrate your ability to empower and develop your team, aligning with the organisation's values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of specific scenarios where you've had to allocate resources effectively or manage competing priorities. Practising these responses will help you feel more confident during the interview.
✨Emphasise Customer Service Excellence
As the role involves providing high levels of customer service to both internal and external stakeholders, be ready to discuss how you've ensured excellent service in past positions. Share specific examples that demonstrate your commitment to customer satisfaction and how you can contribute to the agency's mission of safer lives and cleaner seas.