At a Glance
- Tasks: Coordinate emergency responses and support those in distress through effective communication.
- Company: Join the Maritime and Coastguard Agency, a vital part of public safety.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension scheme.
- Why this job: Make a real difference by helping people in critical situations every day.
- Qualifications: Strong communication skills and resilience are essential; no prior experience needed.
- Other info: Flexible working options and excellent career development opportunities await you.
The predicted salary is between 26607 - 34107 £ per year.
425165 Maritime Operations Officer
Maritime and Coastguard Agency
Apply before 11:55 pm on Wednesday 22nd October 2025
📍 Location: 2 positions available at Aberdeen, 1 position available at Belfast, 5 positions available at Bridlington, 4 positions available at Fareham.
💷 Salary: £26,607 – On successful completion of training the candidate will be entitled to-
Up to £7,500 of additional allowances which includes: Night working – £2,250, Enhanced Allowance Night working- £2250, Rotating shift – £2,000 and Public holidays & weekend working – £1,000.
A Civil Service Pension with an employer contribution of 28.97% (include any RRA)
🕒 Contract Type: Permanent – Full-time
You will be operating through the phones, radios and various other systems in one of our Rescue Coordination Centres, so whilst you won’t be out at sea, that doesn’t make what you’re dealing with any less real.
You will be the first point of contact for people who need our help. This could range from a call that someone appears in distress in the waters and needs help, through to a ship that requires assistance, sometimes with life-changing consequences to everything in between.
Top Responsibilities
- Act as the first point of call for all public contact.
- Coordinate responses to both emergency and routine issues.
- Work as part of a team to organise the response to emergencies.
- Work with other Emergency Services to ensure the most effective and robust outcome is achieved.
- Ensure that you work to strict operating procedures.
- Accurately record, update and maintain incident logs, records and databases.
Benefits
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About you
This is an excellent opportunity to access a new career path, we don\’t ask for you to be an expert in this role and you should rest assured that we will provide you with all the training you need. What we particularly need from you are a number of core skills such as:
- Communication – you have to be a good communicator, you will be speaking to people who could be going through one of the most difficult experiences of their lives, they may be scared and panicked. You will have to keep them calm to be able to get the right information from them quickly and then effectively pass that on to others.
- Resilience – this role can be challenging, as you will handle incidents that may not always have positive outcomes. This includes calming individuals in severe distress and dealing with situations that may result in fatalities.
- Teamwork – you will be the first and sometimes only person a member of the public may speak to, but you will work with a team to coordinate responses. It\’s essential that you\’re the kind of person who can work effectively with others when it really counts.
Additional Information
This is a full-time post. The post holder is required to work a 12-hour shift pattern (both day and night shifts) to allow HM Coastguard to provide its 24-hour emergency service to the public, 365 days a year. On average the shift pattern equates to 37 duty hours per week over a 12-month period. As such, this position attracts several allowances to reflect the shift working and unsociable hours.
Please note that this is a uniformed role and uniform will be required to be worn at all times when on duty.
How to Apply
👉 Read the full job description and apply here https://bit.ly/46T60SG
This vacancy closes at 23:55 on Wednesday 22nd October 2025
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Maritime Operations Officer employer: Maritime and Coastguard Agency
Contact Detail:
Maritime and Coastguard Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maritime Operations Officer
✨Tip Number 1
Get to know the company! Research the Maritime and Coastguard Agency, their values, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with people in distress, it’s crucial to convey calmness and clarity. Role-play scenarios with friends or family to get comfortable with handling tough conversations.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the agency on LinkedIn. They can provide insights into the work culture and may even give you tips on how to stand out during the selection process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Maritime Operations Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, make sure to read the job description thoroughly. It’s important to understand what the Maritime Operations Officer role entails and how your skills align with the responsibilities outlined.
Tailor Your Application: Don’t just send a generic application! We want to see how your unique experiences and skills make you a great fit for this specific role. Highlight relevant experiences that showcase your communication, resilience, and teamwork abilities.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Make sure to apply through our website using the provided link. This ensures your application is received directly by us, and it’s the best way to get your foot in the door for this exciting opportunity!
How to prepare for a job interview at Maritime and Coastguard Agency
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Maritime Operations Officer. Familiarise yourself with the key skills required, such as communication, resilience, and teamwork. This will help you articulate how your experiences align with the role.
✨Practice Calm Communication
Since you'll be dealing with individuals in distress, practice how to communicate calmly and effectively. Consider role-playing scenarios where you might need to reassure someone over the phone. This will not only boost your confidence but also demonstrate your suitability for the role.
✨Showcase Teamwork Experience
Prepare examples from your past where you've successfully worked as part of a team, especially in high-pressure situations. Highlight how you contributed to achieving a common goal, as this is crucial for coordinating responses during emergencies.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the training process or how the team collaborates during emergencies. This shows you're proactive and genuinely interested in being part of their mission.