At a Glance
- Tasks: Coordinate emergency responses and support those in distress through effective communication.
- Company: Join the Maritime and Coastguard Agency, a vital part of public safety.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension scheme.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real difference by helping people in critical situations every day.
- Qualifications: Strong communication skills and resilience are essential; no prior experience needed.
The predicted salary is between 26607 - 34107 £ per year.
425165 Maritime Operations Officer
Maritime and Coastguard Agency
Apply before 11:55 pm on Wednesday 22nd October 2025
📍 Location: 2 positions available at Aberdeen, 1 position available at Belfast, 5 positions available at Bridlington, 4 positions available at Fareham.
💷 Salary: £26,607 - On successful completion of training the candidate will be entitled to-
Up to £7,500 of additional allowances which includes: Night working - £2,250, Enhanced Allowance Night working- £2250, Rotating shift - £2,000 and Public holidays & weekend working - £1,000.
A Civil Service Pension with an employer contribution of 28.97% (include any RRA)
🕒 Contract Type: Permanent – Full-time
You will be operating through the phones, radios and various other systems in one of our Rescue Coordination Centres, so whilst you won’t be out at sea, that doesn’t make what you’re dealing with any less real.
You will be the first point of contact for people who need our help. This could range from a call that someone appears in distress in the waters and needs help, through to a ship that requires assistance, sometimes with life-changing consequences to everything in between.
Top Responsibilities
- Act as the first point of call for all public contact.
- Coordinate responses to both emergency and routine issues.
- Work as part of a team to organise the response to emergencies.
- Work with other Emergency Services to ensure the most effective and robust outcome is achieved.
- Ensure that you work to strict operating procedures.
- Accurately record, update and maintain incident logs, records and databases.
Benefits
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About you
This is an excellent opportunity to access a new career path, we don\'t ask for you to be an expert in this role and you should rest assured that we will provide you with all the training you need. What we particularly need from you are a number of core skills such as:
- Communication - you have to be a good communicator, you will be speaking to people who could be going through one of the most difficult experiences of their lives, they may be scared and panicked. You will have to keep them calm to be able to get the right information from them quickly and then effectively pass that on to others.
- Resilience - this role can be challenging, as you will handle incidents that may not always have positive outcomes. This includes calming individuals in severe distress and dealing with situations that may result in fatalities.
- Teamwork - you will be the first and sometimes only person a member of the public may speak to, but you will work with a team to coordinate responses. It\'s essential that you\'re the kind of person who can work effectively with others when it really counts.
Additional Information
This is a full-time post. The post holder is required to work a 12-hour shift pattern (both day and night shifts) to allow HM Coastguard to provide its 24-hour emergency service to the public, 365 days a year. On average the shift pattern equates to 37 duty hours per week over a 12-month period. As such, this position attracts several allowances to reflect the shift working and unsociable hours.
Please note that this is a uniformed role and uniform will be required to be worn at all times when on duty.
How to Apply
👉 Read the full job description and apply here https://bit.ly/46T60SG
This vacancy closes at 23:55 on Wednesday 22nd October 2025
Maritime Operations Officer employer: Maritime and Coastguard Agency
The Maritime and Coastguard Agency is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits including a substantial pension contribution, flexible working options, and opportunities for career development through funded qualifications, employees are empowered to thrive in their roles while making a meaningful impact on public safety. Join a diverse team dedicated to responding to emergencies and providing vital assistance, all from the comfort of our Rescue Coordination Centres located across the UK.
Contact Details:
Maritime and Coastguard Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maritime Operations Officer
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Maritime and Coastguard Agency that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Maritime and Coastguard Agency face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Maritime Operations Officer
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Maritime and Coastguard Agency
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Maritime and Coastguard Agency is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
