At a Glance
- Tasks: Maintain and improve IT systems, providing Level 2 and Level 3 support.
- Company: Join a dynamic team supporting security-sensitive defence projects.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Hybrid working model with core hours and excellent career advancement potential.
- Why this job: Make a real impact in IT while working with cutting-edge technology.
- Qualifications: Relevant degree or experience in IT support and system administration.
The predicted salary is between 40000 - 50000 £ per year.
Please note: This is a permanent position supporting security-sensitive defence projects. Applicants must have a permanent right to work in the UK (e.g. British citizenship, settled status).
Job Summary
Due to continued growth, we are seeking a skilled and motivated IT Specialist to join our dynamic team. The role is responsible for maintaining, troubleshooting, and improving IT systems, ensuring the reliability, security, and performance of the company's infrastructure, and providing Level 2 and Level 3 support with escalation where appropriate.
Responsibilities Include:
- Maintain core IT systems: Support the management and maintenance of the company's IT infrastructure, including hardware, software, networks, servers, and business critical applications.
- Provide Level 2 technical support to Users (Desktop & Remote Support)
- Provide Level 3 infrastructure support
- Install and configure systems: Install, configure, and upgrade computer systems, applications, and software.
- User life cycle management: Provision new starters and deprovision leavers across all relevant systems.
- Ensure data security: Maintain the integrity of data security and support compliance with internal and external standards.
- Maintain CyberEssentials Plus: Support ongoing compliance and ensure security controls remain effective.
- Monitor system performance: Track system health, identify risks, and implement preventative measures to minimize downtime.
- Manage IT resources: Oversee hardware, software, licenses, and asset life cycles to ensure efficient utilisation.
Experience & Skills
- Microsoft Infrastructure, Desktop & Remote Support Role
- Relevant Degree qualification or qualified by experience
- Active Directory and Group Policy Objects.
- Exchange Hybrid environments
- Cloud Office 365 support
- Proficiency in troubleshooting and resolving technical issues.
- Experience with system administration and IT security practices.
- Excellent communication and customer service skills.
Desirable Skills
- VMware infrastructure role.
- Networks & VLANS.
- Experience with remote assistance tools (PDQ, LogMeIn, TeamViewer).
Located in Winsford, Cheshire, the hours are 40 per week, hybrid. Flexible; however core hours are 7.30-4:30 Mon-Thurs with 1pm finish on a Friday. The role is mainly on-site so please apply if you are within a commutable distance.
Salary £40,000-£50,000 plus benefits, depending on level of experience.
We look forward to receiving your application. However, due to the high volume of applications we receive, we are unable to respond to every applicant individually. If you have not heard from us within 14 days of submitting your application, please assume that your application has not been shortlisted on this occasion. We sincerely appreciate your interest in the role and thank you for taking the time to apply.
NB - NO AGENCIES PLEASE
Locations
IT Specialist - Skilled Line 2 support/Line 3 support in Cheshire, Winsford employer: Marine Systems Technology
As an IT Specialist in our dynamic team, you will thrive in a supportive work culture that prioritises employee growth and development, particularly in the context of security-sensitive defence projects. Our commitment to maintaining a secure and efficient IT infrastructure not only ensures job satisfaction but also offers unique opportunities for professional advancement in a rapidly evolving field. Join us in a location that fosters innovation and collaboration, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Specialist - Skilled Line 2 support/Line 3 support in Cheshire, Winsford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Marine Systems Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Marine Systems Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Marine Systems Technology!
✨Direct Apply to Marine Systems Technology
Let's not forget to apply directly through the Marine Systems Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Specialist - Skilled Line 2 support/Line 3 support in Cheshire, Winsford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Marine Systems Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Marine Systems Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Marine Systems Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
