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For Companies At a Glance
- Tasks: Be the tech guru for clients, solving issues and building strong relationships.
- Company: Join a leading online boat marketplace that's making waves in e-commerce.
- Benefits: Enjoy a full-time role with a friendly team that values your input.
- Why this job: Work with cutting-edge technology in a growing industry while helping clients succeed.
- Qualifications: Experience in technical roles and knowledge of web technologies are essential.
- Other info: Marine or e-commerce experience is a bonus!
The predicted salary is between 28800 - 43200 £ per year.
Technical Account Manager – Marine & E-Commerce Platform Location: Bursledon, UK Employment Type: Full-time Are you tech-savvy and love working with customers? A leading online boat marketplace is looking for a Technical Account Manager to help clients get the best from their platform. What You’ll Do: Be the go-to technical contact for clients, building strong relationships. Troubleshoot and resolve platform issues, working closely with engineers. Help onboard new clients and provide training. Manage support tickets and ensure speedy resolutions. Gather client feedback and share insights with internal teams. Track performance and suggest optimizations to maximize client success.What We’re Looking For: Experience in a similar role (Technical Account Manager, Customer Success, etc.). Knowledge of APIs, web technologies (HTML, CSS, JavaScript), and CRM tools. Great communication skills with a problem-solving mindset. Marine, boating, or e-commerce experience is a plus!Want to Work with a cutting-edge platform in a growing industry and Join a friendly, innovative team that values your input contact us today for more information. Suzie – (url removed) or Jo – (url removed) Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website
Technical Account Manager employer: Marine Resources
Contact Detail:
Marine Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as APIs and web technologies like HTML, CSS, and JavaScript. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the platform you'll be working with.
✨Tip Number 2
Research the company and its platform thoroughly. Understanding their unique selling points and how they operate in the marine and e-commerce sectors will allow you to engage more effectively with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare examples from your past experience that showcase your problem-solving skills and ability to build strong client relationships. Being able to articulate these experiences will highlight your suitability for the Technical Account Manager position.
✨Tip Number 4
If you have any experience in the marine or boating industry, make sure to emphasize it during your discussions. This niche knowledge can set you apart from other candidates and show that you understand the specific needs of clients in this field.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Account Manager. Highlight your relevant experience in customer success and technical support in your application.
Showcase Technical Skills: Emphasize your knowledge of APIs, web technologies (HTML, CSS, JavaScript), and CRM tools. Provide specific examples of how you've used these skills in previous roles.
Highlight Communication Abilities: Since great communication skills are essential for this role, include examples of how you've effectively communicated with clients or resolved issues in the past.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Mention any marine, boating, or e-commerce experience you have, as this is a plus for the position.
How to prepare for a job interview at Marine Resources
✨Show Your Technical Skills
Make sure to highlight your knowledge of APIs, web technologies like HTML, CSS, and JavaScript during the interview. Be prepared to discuss how you've used these skills in previous roles to solve client issues.
✨Demonstrate Your Customer Success Experience
Share specific examples from your past experiences where you successfully managed client relationships or resolved technical problems. This will showcase your ability to be the go-to contact for clients.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle certain technical challenges or client situations. Practice articulating your thought process and problem-solving strategies clearly.
✨Research the Company and Industry
Familiarize yourself with the marine and e-commerce sectors, as well as the company's platform. Showing that you understand their business and market can set you apart from other candidates.
