At a Glance
- Tasks: Manage sales orders, provide customer support, and coordinate logistics for a dynamic team.
- Company: Join a forward-thinking organisation in the marine industry with a collaborative culture.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Opportunity for professional growth and to be part of a valued team.
- Why this job: Make a real impact while working in a fast-paced, ever-changing role.
- Qualifications: Organised, customer-focused, with knowledge of the marine industry preferred.
The predicted salary is between 31500 - 38500 £ per year.
Are you a highly organised, customer-focused professional with a knack for handling complex logistics and sales processes? Do you thrive in environments where every day brings new challenges and opportunities to make a difference? If so, this fantastic role could be your next career move as part of a dynamic team!
If you have knowledge of the marine industry and are an accomplished sailor, this role could be particularly relevant to you. Your passion for and understanding of the sector will give you a unique edge in delivering outstanding service.
About the Role
Our client is seeking a talented and proactive Sales Co-ordinator to join their growing operation. Reporting directly to the Sales Manager and working closely with the UK sales team, this role promises variety, challenge, and opportunity for professional growth.
As the primary contact for customers, you’ll take responsibility for the end-to-end sales order process while assisting with logistics and administrative tasks. Your contributions will directly impact the smooth dispatch of goods and the satisfaction of clients, ensuring the business continues to set high standards of service.
This is an excellent chance to become part of a collaborative and forward-thinking organisation, where your expertise will be noticed and valued.
Key Responsibilities
- Sales Coordination: Managing the sales order process from start to finish, ensuring accuracy and efficiency.
- Providing friendly and professional customer support.
- Responding to enquiries and fostering strong relationships with internal and external stakeholders.
- Delivering administrative support, including maintaining customer databases (such as Mailchimp) and assisting in marketing activities.
- Participating in despatch meetings, updating account managers on statuses, and managing inter-company ordering.
- Identifying and addressing product shortages with the planning team to streamline operations.
- Logistics Management: Coordinating shipping logistics for UK and export markets, ensuring compliance with documentation requirements.
- Negotiating with carriers for the best rates and improving back-order processes.
- Collaborating with the Sales and Credit Control teams to resolve customer account issues.
- Ensuring timely booking of goods, investigating queries, and addressing shipping concerns as they arise.
A Typical Day in This Role
- Responding promptly and professionally to customer enquiries.
- Processing sales orders and ensuring they are prioritised and managed effectively.
- Preparing necessary documentation for shipping and liaising with logistics providers.
- Attending team despatch meetings to keep up-to-date on order status.
- Communicating with planning and purchasing teams on production and inventory issues.
- Keeping accurate databases to support marketing campaigns and maintaining seamless sales operations.
Sales Coordinator (Maternity Cover) in Gosport employer: Marine Resources
Marine Resources is an exceptional employer for Marine Engineers, offering a dynamic work environment on the picturesque Isle of Wight. With opportunities for immediate start and long-term contracts, employees can engage in interesting and varied projects while benefiting from competitive rates and a supportive team culture that fosters professional growth and high standards of workmanship.
