At a Glance
- Tasks: Engage with customers and ensure smooth marina operations while enjoying the great outdoors.
- Company: Brighton Marina, a vibrant hub for boating enthusiasts.
- Benefits: Permanent position with flexible hours and a dynamic work environment.
- Other info: Join a supportive team and gain valuable experience in the marine industry.
- Why this job: Be the face of the marina and make a difference in a lively community.
- Qualifications: Strong customer service skills and a love for working outdoors.
The predicted salary is between 28800 - 43200 £ per year.
Location: Brighton Marina
Contract: Permanent
Hours: Rota dependent
Role Overview
This is a varied, customer-facing Marina Operative position suited to someone who enjoys being outdoors, working with boats, and being right at the heart of marina operations. You will have responsibility across the entire marina environment. You’ll be one of the key faces on site, supporting berth holders, visitors, contractors, and seasonal staff, while helping ensure the marina runs safely, smoothly, and professionally at all times.
Key Responsibilities
- Customer Service & Front Desk
- Acting as a first point of contact for berth holders and visitors
- Providing friendly, professional customer service both in person and over the phone
- Assisting with berth holder renewals and general enquiries
- Using marina systems, computers, and payment machines
- Helping to resolve remote issues such as electricity supply problems for berth holders
You’ll be highly visible around the marina – if you’re within a few metres of someone, you’ll be expected to acknowledge them and offer help where needed.
- Marina & Boatyard Operations
- Regularly walking the pontoons to check the condition, safety, and general presentation of the marina
- Carrying out general marina maintenance tasks, including moving bins and keeping communal areas tidy
- Supporting boatyard activities as required
- Assisting with tasks such as jet washing, handling lift blocks, and moving safely on and off vessels
- No requirement to operate heavy machinery, but confidence working around boats is essential
- Team & Site Support
- Working closely with the wider marina team, including seasonal staff
- Supporting safe working practices and maintaining high standards across the site
- Representing the marina positively at all times
Ideal Candidate
- Strong customer service skills and a friendly, approachable manner
- Comfortable using computers and basic systems
- Practical, hands-on, and happy working outdoors in all weather
- Confident around boats and water
- Flexible, reliable, and happy with a varied role
- Previous marina, boating, or marine experience is beneficial but not essential
Marina Operative in Brighton employer: Marine Resources
Marine Resources is an exceptional employer for Marine Engineers, offering a dynamic work environment on the picturesque Isle of Wight. With opportunities for immediate start and long-term contracts, employees can engage in interesting and varied projects while benefiting from competitive rates and a supportive team culture that fosters professional growth and high standards of workmanship.
StudySmarter Expert Advice🤫
We think this is how you could land Marina Operative in Brighton
✨Tip Number 1
Get to know the marina! Spend some time visiting Brighton Marina before your interview. Familiarise yourself with the layout, the facilities, and the vibe. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be the friendly face of the marina, think about examples from your past experiences where you've provided excellent service. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your hands-on experience! If you've worked around boats or in outdoor settings before, make sure to highlight that. Even if it’s just a hobby, let us know how comfortable you are around water and boats.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can easily keep track of your application status and any updates we might have for you.
We think you need these skills to ace Marina Operative in Brighton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for working outdoors and with boats. A friendly tone can go a long way in making your application stand out.
Highlight Relevant Experience:Even if you don’t have direct marina experience, think about any customer service roles or outdoor jobs you've had. We love seeing how your past experiences can translate into this role, so make sure to mention them clearly in your application.
Be Specific About Skills:We’re looking for someone who’s comfortable using computers and systems, so be specific about your tech skills. If you’ve used any marina systems or similar software, give us the details! It shows you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started today?
How to prepare for a job interview at Marine Resources
✨Know Your Marina Basics
Familiarise yourself with the marina's operations and services. Understand the key responsibilities of a Marina Operative, such as customer service and maintenance tasks. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or helped someone out. Being friendly and approachable is crucial, so let your personality shine through during the interview.
✨Demonstrate Your Practical Experience
If you have any experience working around boats or in outdoor environments, be sure to highlight it. Even if it's not extensive, sharing relevant experiences can set you apart. Talk about your comfort level with practical tasks and being hands-on.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, daily challenges, or opportunities for growth within the marina. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
