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For Companies At a Glance
- Tasks: Support sales teams and ensure seamless operations while delivering exceptional customer service.
- Company: Join a dynamic team at a leading company focused on collaboration and excellence.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: Opportunity to work with global teams and attend trade shows.
- Why this job: Make an impact by enhancing customer experiences and streamlining sales processes.
- Qualifications: Experience in customer service or sales operations; strong organisational skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Are you a dynamic, detail-oriented professional with a passion for delivering exceptional customer service and operational excellence? We’re looking for a Sales Administrator to join our collaborative and fast-paced team on a 3 to 6-month contract. This is your chance to play a pivotal role in supporting our UK and International Sales teams, ensuring seamless operations and top-notch customer experiences. If you thrive in a team environment and enjoy sales, customer service, and logistics, we want to hear from you!
Responsibilities
- Customer Service & Order Management: Consult with customers, sales teams, agents, and distributors to process sales orders and quotations accurately and promptly. Deliver outstanding customer service by keeping clients informed at every stage. Manage enquiries, quotations, and orders from start to finish, ensuring timely delivery. Oversee shared inboxes (Zendesk) and collaborate globally to provide timely responses.
- Sales Coordination & Cross-Functional Alignment: Act as a vital link between Sales, Customer Experience, Marketing, and global headquarters. Support alignment between UK operations and global teams through regular communication and performance reporting. Attend trade shows, customer meetings, and training sessions as needed.
- Logistics, Freight & Documentation: Coordinate inbound and outbound logistics, including freight and carrier relationships. Prepare and manage shipping documentation, including delivery notes and commercial invoices. Handle returns and RMAs efficiently while maintaining accurate shipping records.
- Warehouse Operations & Inventory Management: Take full accountability for pick-and-pack activities within the onsite warehouse. Manage stock receipt, order fulfillment, and inventory accuracy through cycle counts and discrepancy resolution.
- Process Improvement & Team Collaboration: Develop and implement Standard Operating Procedures (SOPs) to drive efficiency. Foster a “right first time” culture and identify opportunities for process improvements. Collaborate with cross-functional teams to ensure smooth execution of business activities.
About you
- Experience in customer service, sales operations, or order processing.
- Proven expertise in sales order processing, shipment coordination, and customer service delivery.
- Strong knowledge of ERP and CRM systems (experience with Zendesk and Shopify is a plus).
- Advanced proficiency in Microsoft Office Suite, particularly Excel.
- Exceptional organizational and problem-solving skills with a keen eye for detail.
- A customer-focused mindset and the ability to thrive in a fast-paced, dynamic environment.
- Experience in warehouse operations, inventory management, or logistics is an asset.
- Willingness to travel occasionally as required.
Sales Administrator (Contract 3 to 6 months) in Wincanton employer: Marine Resources Recruitment Ltd
Contact Detail:
Marine Resources Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (Contract 3 to 6 months) in Wincanton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Sales Administrator role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their products and services, especially in sales and customer service. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in customer service and order management make you the perfect fit for the Sales Administrator role. Keep it concise and focus on how you can add value to their operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator (Contract 3 to 6 months) in Wincanton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in customer service, sales operations, and any relevant logistics skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your skills in ERP and CRM systems, especially if you have experience with Zendesk or Shopify. Mention your proficiency in Excel too, as it’s super important for this position. We’re all about those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Marine Resources Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside and out. Familiarise yourself with customer service principles, order management processes, and logistics. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in sales operations or customer service. Prepare specific examples of how you've handled enquiries, processed orders, or improved processes in past roles. This will demonstrate your capability and how you can add value to their team.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s sales processes, team dynamics, and how they measure success. This not only shows your interest but also helps you gauge if the company culture aligns with your values and work style.
✨Be Detail-Oriented
Since the role requires a keen eye for detail, be sure to highlight your organisational skills during the interview. Mention any tools or methods you use to stay organised, especially if you have experience with ERP or CRM systems like Zendesk or Shopify.