At a Glance
- Tasks: Support the sales team by processing orders and ensuring excellent customer service.
- Company: Join a dynamic team in a growing international B2B environment.
- Benefits: Gain valuable experience with training provided and opportunities for growth.
- Other info: Full training on ISO processes and customer complaint handling will be provided.
- Why this job: Be a key player in a small team making a big impact on global sales.
- Qualifications: Organised, detail-oriented, and familiar with CRM systems like Salesforce.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an organised and detail‑focused Sales Administrator to join a small team based in Poole. This key support role is within a B2B sales environment, working closely with the Sales Manager and wider team to ensure smooth processing of orders, accurate sales administration, and excellent customer service. The business operates internationally, primarily across the UK, EMEA, and some Middle East and Asian markets, supplying OEM customers.
Key Responsibilities
- Processing customer orders accurately on the internal system
- Sending order confirmations and ensuring all order documentation is correct
- Setting up new customers within the CRM system
- Providing basic quotations using established price lists
- Responding to sales enquiries and supporting the Sales Manager when they are out of the office
- Assisting with CRM administration, including basic lead tracking (Salesforce experience preferred)
- Supporting ISO 9001 processes by logging non‑conformities and customer complaints within electronic systems
- Assisting with shipping documentation and order paperwork as holiday cover for the shipping administrator
- General sales administration and ad‑hoc office support as required
Experience using Salesforce or another CRM system would be advantageous; previous exposure to B2B sales and/or OEM customers would also be beneficial. Familiarity with ISO 9001 processes is desirable; full training will be provided including how to log non‑conformities and customer complaints using electronic quality systems.
Sales Administrator employer: Marine Resources Recruitment Ltd
Join a dynamic and supportive team in Poole as a Sales Administrator, where your organisational skills will be valued in a thriving B2B sales environment. We offer comprehensive training, opportunities for professional growth, and a collaborative work culture that prioritises employee well-being and development. With our international reach and commitment to excellence, you'll find meaningful work that contributes to our success while enjoying the benefits of a close-knit team atmosphere.
Contact Details:
Marine Resources Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Administrator role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales administration. Think about how your skills can directly benefit the team, especially in areas like CRM management and customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining us at StudySmarter and ready to take on the challenge!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration and any relevant CRM systems like Salesforce. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Mention your attention to detail and organisational skills, and how they’ll help us keep things running smoothly.
Showcase Your Customer Service Skills:Since this role involves excellent customer service, make sure to include examples of how you've gone above and beyond for customers in the past. We love seeing candidates who are passionate about helping others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marine Resources Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside and out. Familiarise yourself with B2B sales processes, CRM systems like Salesforce, and ISO 9001 standards. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As this role requires a detail-focused approach, be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully handled multiple responsibilities in previous roles, especially in sales administration or customer service. This will demonstrate your ability to thrive in a busy environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like processing an order with missing information or dealing with a customer complaint. Think through these scenarios beforehand and have clear, structured responses ready. This will highlight your problem-solving skills and customer service mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for sales administration, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
