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- Tasks: Ensure safety and security at the marina during night shifts while providing excellent customer service.
- Company: Join a friendly marina team dedicated to creating a welcoming environment.
- Benefits: Enjoy competitive salary, 33 days leave, private medical cover, and free parking.
- Why this job: Perfect for night owls who want to make a difference and develop new skills.
- Qualifications: Customer service experience and a positive attitude are essential; training provided.
- Other info: Flexible 12-hour shifts with great opportunities for personal growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
An opportunity has arisen for a Night Marina Operative to join a dedicated and friendly marina team. This role is key in maintaining a safe, secure, and welcoming environment for berth holders and visitors, with a strong focus on customer service, safety, and operational awareness. You will be working largely independently during night hours, conducting patrols, monitoring security systems, and ensuring the safety of boats and the wider marina environment. Training will be provided where needed, and you will be supported to grow your skills and reach your full potential.
Key Responsibilities
- Security & Safety
- Carry out regular patrols of the marina, pontoons, and boatyard.
- Monitor CCTV systems and respond appropriately to any unusual activity.
- Manage access to secure areas and uphold site security protocols.
- Conduct safety checks, including identifying hazards, checking moorings, and ensuring vessels are secure.
- Attend boats with triggered alarms — including resetting alarms where required.
- Customer Service
- Provide excellent customer service to berth holders and visitors.
- Offer assistance on the pontoons, ensuring boats are safely and correctly tied up.
- Maintain calm, helpful, and professional communication at all times.
- General Duties
- Complete logs, reports, and basic computer‑based tasks.
- Operate marina equipment and follow operational procedures.
- Support the wider site team when required.
Skills & Experience Required
- Essential
- Proven background in customer service or working in a customer‑facing role.
- A positive, proactive “can‑do” attitude.
- Ability to work confidently both alone and as part of a team.
- Able to remain calm under pressure and respond to incidents effectively.
- Ability to learn and use computer software and reporting systems.
- Practical ability to tie off a boat safely (or willingness to learn).
- Ability to swim.
- Preferred (but not essential)
- Previous experience in a marina, security, or night‑shift operational role.
- Basic boating or marine knowledge — particularly useful for safety and decision-making.
Full training will be provided for candidates with the right attitude and willingness to learn.
Working Pattern
- 12‑hour night shifts (typically 7pm–7am).
- 4 days on / 4 days off rota.
- Some weekends and Bank/Public Holidays included.
- Occasional limited daytime shifts may be required.
Benefits
- Competitive salary.
- 33 days annual leave (including Bank/Public Holidays).
- Private Medical Cover.
- Free onsite parking.
- Access to an online GP service 7 days a week.
Additional Information
The organisation is committed to equality, diversity, and inclusion. All applicants will be treated with respect and assessed solely on merit, regardless of age, disability, gender identity, marital status, pregnancy/maternity, race, religion/belief, sex, or sexual orientation. Proof of eligibility to work in the UK is required.
Night Marina Operative employer: Marine Resources Recruitment Ltd
Contact Detail:
Marine Resources Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Marina Operative
✨Tip Number 1
Get to know the marina! Before your interview, take a stroll around Noss on Dart Marina. Familiarise yourself with the layout and the facilities. This shows you’re genuinely interested and helps you chat confidently about the place during your interview.
✨Tip Number 2
Brush up on your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your proactive attitude! During the interview, highlight times when you’ve taken initiative or solved problems independently. This will demonstrate that you can handle the responsibilities of working alone at night.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our team directly!
We think you need these skills to ace Night Marina Operative
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about providing excellent customer service, make sure to highlight any relevant experience you have in customer-facing roles. We want to see how you've gone above and beyond for customers in the past!
Be Yourself: We love a positive, proactive attitude! When writing your application, let your personality shine through. Share your enthusiasm for the role and why you think you'd be a great fit for our marina team.
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application to match. Use keywords from the description to show us that you understand what we're looking for in a Night Marina Operative.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Marine Resources Recruitment Ltd
✨Know Your Stuff
Familiarise yourself with the marina's operations and safety protocols. Understanding the basics of boat safety and mooring will show that you're proactive and ready to take on the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations calmly and professionally, as this is key for a Night Marina Operative.
✨Demonstrate Your Independence
Since you'll be working largely alone during night hours, be ready to discuss how you manage tasks independently. Share instances where you've successfully worked solo and made decisions under pressure.
✨Ask Smart Questions
Prepare thoughtful questions about the marina's security systems and team dynamics. This shows your genuine interest in the role and helps you understand what will be expected of you.
