Are you a hands-on facilities, estate or operations professional looking for a varied role in a unique waterside environment? Our client is seeking an experienced Marina Coordinator to take responsibility for the safe, compliant and efficient day-to-day operation of a busy marina. This is a diverse role that combines facilities management, maintenance coordination, customer service and commercial responsibility, making it ideal for someone who enjoys being both operational and hands-on. The Role As Marina & Facilities Manager, you will oversee all aspects of site operations, ensuring the highest standards of safety, presentation, compliance and customer experience are maintained.
Key responsibilities include:
- Managing health & safety, compliance and risk management across the site.
- Undertaking and coordinating maintenance, repairs and preventative maintenance programmes.
- Overseeing contractors and specialist service providers.
- Managing the upkeep and presentation of buildings, pontoons, grounds and customer facilities.
- Acting as the primary point of contact for berth holders, visitors and commercial tenants.
- Managing occupancy levels, customer enquiries and berth allocations.
- Monitoring site security systems and responding to operational issues.
- Maintaining accurate operational, compliance and financial records.
- Producing regular reports on occupancy, maintenance activity and site performance.
- Ensuring facilities remain clean, safe and welcoming at all times.
About You
- Experience in facilities, estate, site, marina or operational management.
- Strong practical maintenance skills and the ability to carry out general repairs and site upkeep.
- Knowledge of health & safety legislation, compliance procedures and risk assessments.
- Experience managing contractors and planned maintenance programmes.
- Excellent customer service and communication skills.
- Strong administrative and organisational abilities.
- Commercial awareness with a focus on customer satisfaction and occupancy management.
- A hands-on approach and willingness to work outdoors as required.
Experience within a marina, marine, waterways, leisure, property or commercial facilities environment would be highly advantageous.
The Opportunity
The Opportunity This is an excellent opportunity to join a well-established organisation in a role offering significant autonomy and variety. You'll play a key part in maintaining high operational standards while helping to deliver an exceptional experience for customers and site users.
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