At a Glance
- Tasks: Assist in maintaining hotel and spa facilities, ensuring everything runs smoothly for guests.
- Company: Join a leading hotel group known for unforgettable experiences and a positive work culture.
- Benefits: Enjoy generous discounts, career development, free meals, and on-site parking.
- Other info: Flexible hours with weekend shifts; perfect for students looking to gain experience.
- Why this job: Be part of a team that values respect, excellence, and cooperation while making a real impact.
- Qualifications: Basic health & safety knowledge and a general technical background are preferred.
The predicted salary is between 22000 - 30000 £ per year.
We exist to create unforgettable experiences for every guest, every time. Whether it’s securing an exciting new event, building trusted client relationships, or leading a passionate sales team, we take pride in the moments we help create.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
How We Do It
We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
What’s the role?
The role is heavily dependent on undertaking all aspects of Hotel and Spa Maintenance under instruction from the maintenance manager, will include but not limited to:
- Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
- Adopt a proactive approach by carrying out regular PPMs to ensure potential problems are dealt with promptly.
- Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency but adhering to all safety procedures and causing minimum disruption to guests.
- Carry out extensive decorating work.
- Carry out weekly check of all fire alarms within the hotel and take action in line with Standard Operating Procedures if any are found to be faulty.
- Have knowledge of and operate hotel security and emergency procedures.
- Respect guests’ privacy at all times.
- Deal with complaints/problems politely and positively and make every effort to resolve them. If you cannot resolve them refer to your manager at the first opportunity.
- Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues which compromise Health & Safety or security.
- Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
- Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotel.
- Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations e.g. COSHH.
- Respond to call out in line with rota and department standard practice.
- Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
- Any trade skills are an advantage, preferably painting & decorating.
- Full time hours on a rota basis, must be able to work weekends.
The Person
- Basic Health & Safety certificate
- Generalist technical/engineering background
- Recent experience in a similar role
- Excellent organisation skills
- Ability to prioritise and meet deadlines.
- Problem solver
- Understands hotel operation
The Perks
- Generous discounts on accommodation, dining, and leisure across the group
- Career development and training opportunities
- Recognition and rewards for high performance
- Complimentary meals during your shift
- Free on-site parking
- Access to retail and leisure discounts and cashback offers
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.
Maintenance Assistant in North Berwick employer: Marine North Berwick
At Marine & Lawn Hotels & Resorts, we pride ourselves on creating unforgettable experiences for our guests while fostering a supportive and inclusive work environment for our employees. As a Maintenance Assistant, you will benefit from generous discounts, career development opportunities, and a culture that values teamwork and excellence, all set against the backdrop of stunning golfing destinations. Join us to be part of a passionate team that prioritises respect, accountability, and cooperation, ensuring every day at work is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant in North Berwick
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled maintenance issues in the past. Highlighting your proactive approach will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Maintenance Assistant in North Berwick
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent service shine through. We love candidates who share our commitment to creating unforgettable experiences for guests!
Highlight Relevant Experience:Make sure to mention any previous maintenance roles or relevant skills you have. If you've got trade skills like painting and decorating, don’t forget to showcase them – they could really set you apart!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marine North Berwick
✨Know Your Stuff
Make sure you have a solid understanding of the maintenance tasks mentioned in the job description. Brush up on your knowledge of hotel equipment, safety procedures, and any relevant technical skills. This will show that you're proactive and ready to tackle the role head-on.
✨Emphasise Teamwork
Since cooperation is key in this role, be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to communicate with different departments and how you’ve resolved issues collaboratively. This aligns perfectly with their REACH People Values.
✨Showcase Problem-Solving Skills
Prepare to share specific instances where you've successfully solved maintenance-related problems. Whether it was a quick fix or a more complex issue, demonstrating your problem-solving abilities will resonate well with the interviewers.
✨Be Personable and Respectful
Remember, this role involves interacting with guests and colleagues alike. Approach the interview with a friendly attitude and be ready to discuss how you handle complaints or difficult situations with respect and positivity. This reflects the core values of the company.
