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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and assist with their inquiries.
- Company: Renowned hotel group in Oxford with a vibrant atmosphere.
- Benefits: Room discounts, team events, and a supportive work culture.
- Why this job: Join a dynamic team and make a difference in guest experiences.
- Qualifications: Customer service experience, full driving licence, and great communication skills.
- Other info: Enjoy a fun work environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A well-known hotel group in Oxford is looking for a Concierge Assistant. You will ensure memorable experiences for guests by greeting them enthusiastically, assisting with inquiries, and providing support for hotel operations.
The ideal candidate will have:
- Customer service experience
- A full driving license
- Strong communication skills
Perks include discounts on rooms, team events, and a supportive work environment.
Oxford Guest Concierge & Front Desk Host employer: Marine & Lawn
Contact Detail:
Marine & Lawn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oxford Guest Concierge & Front Desk Host
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about those times you went above and beyond for a guest – it’s all about creating memorable experiences!
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a Concierge Assistant. This will help us see how you handle inquiries and support hotel operations with ease.
✨Tip Number 3
Don’t forget to highlight your driving license! It’s a key requirement, so let’s make sure it’s front and centre in your discussions. We want to know you can get around Oxford easily.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing applications come directly from our site, and it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Oxford Guest Concierge & Front Desk Host
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about creating memorable experiences for our guests!
Highlight Relevant Experience: Make sure to showcase any previous customer service roles you've had. We love seeing how your past experiences can contribute to making our hotel a fantastic place for guests.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Marine & Lawn
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel group thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to create memorable experiences, which is key for a Concierge Assistant.
✨Practice Your Communication Skills
As a Front Desk Host, strong communication is crucial. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could encounter at the front desk, like handling guest inquiries or complaints.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in the hotel industry.
