Spa Therapist - Slieve Donard Hotel in Newcastle
Spa Therapist - Slieve Donard Hotel

Spa Therapist - Slieve Donard Hotel in Newcastle

Newcastle Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch spa treatments and exceptional guest service in a stunning resort setting.
  • Company: Join the prestigious Slieve Donard Hotel, part of Marine & Lawn Hotels & Resorts.
  • Benefits: Enjoy competitive perks, including discounts, training, and a pension from day one.
  • Why this job: Be part of a passionate team delivering 5-star experiences in a beautiful location.
  • Qualifications: NVQ Level 3 or equivalent in Beauty Therapy; excellent communication skills required.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 £ per year.

Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event.

At the core of everything we do are our REACH People Values:

  • Respect – We treat every guest and colleague with kindness and dignity.
  • Excellence – We go the extra mile in pursuit of outstanding service.
  • Accountability – We take ownership of our actions and follow through on our promises.
  • Cooperation – We work together as one team to deliver the best experience.
  • Honesty – We act with integrity and transparency at all times.

How We Do It: We believe in teamwork, positivity, and a passion for great hospitality. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

As Spa Therapist you will be responsible for:

  • Carrying out the full range of ESPA 5* portfolio which includes massage.
  • Providing an efficient and professional level of guest service.
  • Presenting a professional image to all guests in line with the ESPA and brand standards.
  • Upselling all Spa products and services.
  • Carrying out Reception duties as and when required within the Spa.

Essential Requirements:

  • Minimum requirement – NVQ Level 3 or equivalent.
  • Excellent interpersonal skills with clear and concise verbal and written communication skills.
  • Demonstrable guest focused approach, with a passion to deliver 5* customer service.
  • Exceptional treatment standards with passion for holistic treatments.
  • Be a team player who can motivate others and lead by example.

Desirable Requirements:

  • 1 year of classic Beauty Therapy e.g. manicures, pedicures, waxing.
  • CIDESCO or CIBTAC qualified.
  • Previous experience of working within a guest focused environment.

The Perks:

  • Enrolment in pension from Day 1 for all eligible team members.
  • Bespoke training in your new role.
  • Meal on each shift in a dedicated team member area.
  • Access to everyday discounts from high street retailers.
  • Car Parking.
  • Discounted hotel room rates for you and your family across the portfolio (T&C’s apply).
  • Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
  • Incentive schemes.
  • Employee Assistance Programme.
  • Team Celebration Awards.
  • Access to participating in healthcare plans and insurance plans – just in case.

Right to Work: In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About us: Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure.

Spa Therapist - Slieve Donard Hotel in Newcastle employer: Marine & Lawn

At Slieve Donard Hotel, we pride ourselves on fostering a vibrant work culture that embodies our REACH People Values, ensuring every team member feels respected and empowered. As a Spa Therapist, you will enjoy bespoke training, competitive benefits including pension enrolment from day one, and discounted hotel rates for you and your family, all while working in a stunning location at the foot of the Mourne Mountains. Join us to be part of a dedicated team that values excellence and cooperation, providing exceptional service in one of Europe’s finest resort spas.
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Contact Detail:

Marine & Lawn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Therapist - Slieve Donard Hotel in Newcastle

✨Tip Number 1

Get to know the Slieve Donard Hotel and its values! Research their REACH People Values and think about how you can embody them in your interactions. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role as a Spa Therapist. Personal connections can make a huge difference!

✨Tip Number 3

Prepare for the interview by practising common questions related to guest service and teamwork. Think of examples from your past experiences that highlight your skills and passion for holistic treatments. Confidence is key!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Slieve Donard team. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Spa Therapist - Slieve Donard Hotel in Newcastle

NVQ Level 3 or equivalent
Interpersonal Skills
Verbal Communication Skills
Written Communication Skills
Guest Focused Approach
5* Customer Service
Holistic Treatment Standards
Team Player
Motivational Skills
Beauty Therapy Techniques
CIDESCO or CIBTAC Qualification
Reception Duties
Upselling Skills
Professional Image Presentation

Some tips for your application 🫡

Show Your Passion for Spa Therapy: When writing your application, let your enthusiasm for spa therapy shine through! Share your experiences and what drives you to provide exceptional service. We love seeing candidates who are genuinely excited about the role.

Tailor Your Application: Make sure to customise your application to highlight how your skills align with our REACH People Values. Whether it’s your teamwork spirit or commitment to excellence, we want to see how you fit into our culture!

Be Clear and Concise: Use clear and straightforward language in your written application. We appreciate well-structured responses that get straight to the point, showcasing your communication skills and professionalism.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marine & Lawn

✨Know Your Treatments

Make sure you’re well-versed in the full range of ESPA treatments. Brush up on your knowledge of massage techniques and holistic therapies, as this will show your passion and expertise during the interview.

✨Showcase Your Customer Service Skills

Prepare to discuss specific examples of how you've delivered outstanding customer service in the past. Highlight your guest-focused approach and how you’ve gone the extra mile to ensure a memorable experience for clients.

✨Emphasise Teamwork

Since cooperation is key at Slieve Donard Hotel, be ready to share experiences where you’ve worked effectively within a team. Talk about how you motivate others and contribute to a positive work environment.

✨Dress the Part

Presenting a professional image is crucial. Dress smartly for the interview, reflecting the standards of the spa. This not only shows respect for the interviewers but also gives them a glimpse of how you’ll represent the brand.

Spa Therapist - Slieve Donard Hotel in Newcastle
Marine & Lawn
Location: Newcastle

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