At a Glance
- Tasks: Create a welcoming environment by cleaning guest rooms and public areas to high standards.
- Company: Slieve Donard Hotel, a stunning Victorian landmark near the Mourne Mountains.
- Benefits: Free uniform, meals on duty, training opportunities, and exclusive discounts.
- Other info: Flexible shifts available, including weekends and holidays, with career development opportunities.
- Why this job: Join a fun, supportive team and make guests feel at home every day.
- Qualifications: Positive attitude, attention to detail, and teamwork skills; experience is a plus but not required.
The predicted salary is between 1200 - 1600 £ per month.
At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life. We exist to create unforgettable experiences for every guest, every time. Whether it’s a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
What You’ll Do
You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard. You will be responsible for:
- Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards.
- Restocking amenities and ensuring presentation is tidy and inviting.
- Reporting any maintenance or repair needs promptly.
- Handling laundry, including collection, sorting, and returning items where required.
- Following health, safety, and hygiene procedures at all times.
- Assisting with any reasonable guest requests and ensuring their comfort.
- Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
What We’re Looking For
We’re looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests. You’ll have:
- A positive attitude and an eye for detail.
- Great teamwork and communication skills.
- The ability to work efficiently and manage time well.
- Flexibility to work shifts, including weekends and holidays.
- Previous housekeeping or cleaning experience is helpful but not essential — full training will be provided.
The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Free uniform
- Meals whilst on duty
- Opportunities for training and career development, including apprenticeships
- Discounts on hotel stays and dining for you and your loved ones
- Exclusive shopping discounts via our benefits platform
- Celebratory team events and long-service recognition
- A fun, inclusive, and supportive team environment
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Hotel Housekeeping Team Member - Slieve Donard Hotel in Newcastle employer: Marine & Lawn
Marine & Lawn in Portrush is an excellent employer, offering a vibrant work culture that celebrates creativity and culinary excellence. With a focus on seasonal ingredients, employees enjoy the opportunity to develop their skills in a supportive environment, alongside competitive salaries and clear pathways for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Housekeeping Team Member - Slieve Donard Hotel in Newcastle
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Slieve Donard. Familiarise yourself with its history, values, and what makes it special. This will show that you’re genuinely interested and ready to contribute to creating those unforgettable experiences.
✨Tip Number 2
Practice your communication skills! As a housekeeping team member, you'll need to interact with guests and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any guest requests with ease.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've worked well in a team before. Highlighting your ability to cooperate and support your colleagues will resonate with the hotel’s REACH values and demonstrate that you’re a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Slieve Donard family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Hotel Housekeeping Team Member - Slieve Donard Hotel in Newcastle
Some tips for your application 🫡
Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. Mention any experiences where you’ve gone the extra mile to ensure cleanliness or organisation, as this aligns perfectly with our commitment to creating a welcoming environment for guests.
Emphasise Teamwork:We love team players! In your application, share examples of how you've worked well in a team setting. Whether it’s collaborating on a project or helping a colleague, showing that you can cooperate and communicate effectively will make you stand out.
Be Honest and Authentic:We value honesty at StudySmarter, so be yourself in your application. Share your genuine motivations for wanting to join our team and how you embody our REACH values. Authenticity goes a long way in making a great impression!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team at Slieve Donard!
How to prepare for a job interview at Marine & Lawn
✨Know the REACH Values
Familiarise yourself with the hotel's REACH People Values: Respect, Excellence, Accountability, Cooperation, and Honesty. Be ready to discuss how you embody these values in your work and interactions, as they are at the core of what the hotel stands for.
✨Showcase Your Attention to Detail
Since the role involves maintaining high cleanliness standards, prepare examples that highlight your attention to detail. Whether it’s a time you went above and beyond in cleaning or how you ensured a space was inviting, share those stories to demonstrate your commitment to excellence.
✨Emphasise Teamwork Skills
The hotel values cooperation, so be prepared to talk about your experience working in teams. Share specific instances where you collaborated effectively with others, resolved conflicts, or contributed to a positive team environment.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle guest requests. Think of scenarios where you had to manage time efficiently or deal with unexpected challenges, and be ready to explain how you approached them.
