Assistant Restaurant Manager - Slieve Donard Hotel in Newcastle

Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference, or grand event.

At the core of everything we do are our REACH People Values:

• Respect – We treat every guest and colleague with kindness and dignity.
• Excellence – We go the extra mile in pursuit of outstanding service.
• Accountability – We take ownership of our actions and follow through on our promises.
• Cooperation – We work together as one team to deliver the best experience.
• Honesty – We act with integrity and transparency at all times.

We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

We are seeking to appoint an Assistant Restaurant Manager to join the team at the Slieve Donard Hotel. Reporting into the Restaurant Manager, the successful candidate will be responsible for assisting with all aspects of management within the department including but not limited to:

• The consistent delivery of an exceptional guest experience, meeting and exceeding our guests' expectations.
• Assisting with stock control and inventory management.
• Assisting with the control of costs and optimising profits whilst maintaining exceptional standards of service and presentation.
• The management of the department in the absence of the Restaurant Manager.
• Ensuring that the cleanliness of the department outlets is maintained to a high standard, including all stores, fixtures, and equipment.
• Assisting with scheduling of team members and payroll costs in line with revenue forecasting.
• Assisting with managing team members' attendance, performance management, conduct and training and development supported by HR.
• Responsible for handling cash and end of day checking.
• Responsible for float count and float audit as required, providing necessary reports when requested.
• Duty Manager responsibilities.

What we are looking for:

• Minimum 2 years’ experience at supervisory level or above, preferably within a hotel environment.
• Excellent guest service experience.
• Proven ability to control time management and costs within a team.
• Excellent communication and IT skills.
• Strong commercial acumen.
• Ability to work and make decisions independently for the good of the department.
• Problem Solving Aptitude.
• Strong interpersonal skills.

The Perks:

• Enrolment in pension from Day 1 for all eligible team members.
• Meal on each shift in a dedicated team member area.
• Access to everyday discounts from high street retailers.
• Car Parking.
• Discounted hotel room rates for you and your family across the portfolio (T&Cs apply).
• Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
• Incentive schemes.
• Employee Assistance Programme.
• Team Celebration Awards.
• Access to participating in healthcare plans and insurance plans – just in case.
• Wage Stream – access to your wages as you earn.

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home.