Assistant Bar Manager - Slieve Donard Hotel in Newcastle

Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event. Be part of a team creating guest experiences like none other!

At the core of everything we do are our REACH People Values:

• Respect – We treat every guest and colleague with kindness and dignity.
• Excellence – We go the extra mile in pursuit of outstanding service.
• Accountability – We take ownership of our actions and follow through on our promises.
• Cooperation – We work together as one team to deliver the best experience.
• Honesty – We act with integrity and transparency at all times.

How We Do It: We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

The Opportunity: As Assistant Bar Manager you will be responsible for assisting with all aspects of management within the outlet including but not limited to:

• The consistent delivery of exceptional guest experience, meeting and exceeding our guests expectations.
• Assisting with stock control and inventory management.
• Assisting with the control of costs and optimising profits while maintaining exceptional standards of service and presentation.
• Ensuring that the cleanliness of the entire outlet is maintained to a high standard, including all stores, fixtures, and equipment.
• Assisting with rotas and resources in line with payroll budgets and revenue forecasting.
• Assisting with managing team member attendance, performance management, conduct and training and development supported by HR.
• Responsible for handling cash and end of day checking.
• Ensuring an effective and safe working environment is maintained in compliance with appropriate legislation, such as Licensing Laws, Health & Safety, and other statutory requirements.
• Responsible for promoting and contributing to a harmonious working environment where all team members are valued and treated with respect and dignity.

What are we looking for?

• Previous relevant experience within a busy Bar and/or Restaurant outlet.
• Minimum of 1 year previous experience of leading and managing a team.
• Previous experience of working across multiple outlets.
• Excellent organisational and time management skills.
• Conflict management solution skills.
• Previous employee relations experience.
• Excellent communication and IT skills.
• Innovative with the ability to influence and implement ideas effectively.
• Strong interpersonal skills.

Desirable:

• Previous experience within a hotel environment.
• Previous experience at Assistant level.
• Trained mixologist.

The Perks:

• Enrolment in pension from Day 1 for all eligible team members.
• Meal on each shift in a dedicated team member area.
• Access to everyday discounts from high street retailers.
• Car Parking.
• Discounted hotel room rates for you and your family across the portfolio (T&C's apply).
• Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
• Incentive schemes.
• Employee Assistance Programme.
• Team Celebration Awards and Recognition.
• Access to participating in healthcare plans and insurance plans – just in case.
• Life Assurance.

Equal Opportunities: We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.

Right to Work: In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.