At a Glance
- Tasks: Create a welcoming environment by cleaning guest rooms and public areas to high standards.
- Company: Formby Hall Golf Resort & Spa, known for luxury and exceptional hospitality.
- Benefits: Free uniform, meals on duty, training opportunities, and exclusive discounts.
- Other info: Flexible shifts with opportunities for career development in a diverse workplace.
- Why this job: Join a fun, supportive team and make guests feel at home every day.
- Qualifications: Positive attitude, attention to detail, and teamwork skills; experience is a plus but not required.
The predicted salary is between 21780 - 26620 £ per year.
At Formby Hall Golf Resort & Spa, we combine luxury, leisure, and exceptional hospitality in the heart of the North West.
Home to two championship golf courses, stunning event spaces, and a renowned spa, our team is dedicated to delivering unforgettable guest experiences on and off the course
We exist to create unforgettable experiences for every guest, every time.
Whether it’s a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our
REACH People Values
- Respect
- We treat every guest and colleague with kindness and dignity.
- Excellence
- We go the extra mile in pursuit of outstanding service.
- Accountability
- We take ownership of our actions and follow through on our promises.
- Cooperation
- We work together as one team to deliver the best experience.
- Honesty
- We act with integrity and transparency at all times.
- What You’ll Do
You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard.
You will be responsible for
- Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards.
- Restocking amenities and ensuring presentation is tidy and inviting.
- Reporting any maintenance or repair needs promptly.
- Handling laundry, including collection, sorting, and returning items where required.
- Following health, safety, and hygiene procedures at all times.
- Assisting with any reasonable guest requests and ensuring their comfort.
- Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
- What We’re Looking For
We’re looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests.
You’ll have
- A positive attitude and an eye for detail.
- Great teamwork and communication skills.
- The ability to work efficiently and manage time well.
- Flexibility to work shifts, including weekends and holidays.
- Previous housekeeping or cleaning experience is helpful but not essential - full training will be provided.
- The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Free uniform
- Meals whilst on duty
- Opportunities for training and career development, including apprenticeships
- Discounts on hotel stays and dining for you and your loved ones
- Exclusive shopping discounts via our benefits platform
- Celebratory team events and long-service recognition
- A fun, inclusive, and supportive team environment
- Equal Opportunities
We are proud to be an equal opportunity employer.
We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias - in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
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Hotel Housekeeper in Liverpool employer: Marine & Lawn
Marine & Lawn in Portrush is an excellent employer, offering a vibrant work culture that celebrates creativity and culinary excellence. With a focus on seasonal ingredients, employees enjoy the opportunity to develop their skills in a supportive environment, alongside competitive salaries and clear pathways for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Housekeeper in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marine & Lawn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marine & Lawn
Don't be shy about reaching out to Marine & Lawn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Housekeeper in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marine & Lawn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marine & Lawn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
