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- Tasks: Lead the front desk team and ensure guests have an unforgettable experience.
- Company: Luxury hotel in Sefton known for exceptional service.
- Benefits: Free uniform, meals, discounts, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Hospitality experience, strong leadership, and excellent communication skills.
- Other info: Perfect for those looking to grow in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
A Luxury Hotel in Sefton is seeking a Reception Supervisor to lead the front office team, ensuring an exceptional guest experience.
Responsibilities include:
- Supervising front desk operations
- Coaching staff
- Managing guest interactions
- Coordinating with other departments
The ideal candidate should have:
- Hospitality experience
- Strong leadership skills
- Excellent communication abilities
The position offers opportunities for career development and various perks such as free uniform, meals, and discounts.
Front Desk Supervisor – Guest Experience employer: Marine & Lawn
Contact Detail:
Marine & Lawn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Supervisor – Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Desk Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for front desk roles and practice your answers. We recommend highlighting your leadership skills and how you've enhanced guest experiences in previous positions.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. A warm smile and genuine enthusiasm can make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Front Desk Supervisor – Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to providing exceptional guest experiences, as this is key for us at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Front Desk Supervisor role. Highlight relevant skills and experiences that align with the job description, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your qualifications and enthusiasm for the position.
Apply Through Our Website: We encourage you to submit your application through our website. This way, you’ll ensure it reaches us directly and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Marine & Lawn
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its values, services, and what sets it apart in the luxury market. This knowledge will help you demonstrate your genuine interest and show how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Front Desk Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully coached or managed staff. Highlight your ability to resolve conflicts and motivate your team to deliver exceptional service.
✨Practice Your Communication Skills
Excellent communication is key in hospitality. During the interview, practice clear and confident responses. You might even role-play common guest scenarios with a friend beforehand to ensure you're ready to handle any situation that may arise.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel's approach to guest experience or how they support staff development. This shows your enthusiasm for the role and helps you gauge if the hotel aligns with your career goals.
